Career Navigator: SNAP & Workforce Readiness Coach

SmartRecruiters, Inc.; Roswell (NM); On-site; USD 42,000 - 56,000; Full time

Job summary

Equus Workforce Solutions is seeking a dedicated professional to provide case management for SNAP E&T participants in New Mexico. You will organize data, assess needs, and guide participants toward employment opportunities with supportive services.

The role entails facilitating workshops, coordinating online learning, and monitoring progress while collaborating with local businesses and social services to advance career outcomes.

Qualifications

• Associate’s degree in related field and minimum two years work experience in related field, or a satisfactory equivalent of education and experience; High School Diploma or equivalent with 3 years related experience may be considered.
• Strong in facilitation, public speaking, and guided learning
• Strong organizational and time management skills
• Ability to lead learning processes and relate to diverse populations
• Excellent internal and external customer service skills
• Strong communication and knowledge about community resources and industries in the area is a plus
• Excellent computer skills with experience using Microsoft Office, MS Word, Excel, and specialized databases and systems.
• Bilingual is a plus
• Current valid driver’s license (with low-risk driver rating) and automobile liability insurance required.

Responsibilities

• Prepares, organizes, and maintains accurate information in multiple electronic databases reflecting the entire history of a program participant including log of supportive services issued.
• Provides case management with a focus on helping SNAP E&T participants to prepare for employment that leads to self-sufficiency
• Manages ongoing caseload and assists job seekers in retaining employment based on their skills, capabilities, and interests.
• Manages job seeker progress towards achieving goals by creating and updating plans.
• Schedule and conduct workshops, webinars, and other Job Readiness activities designed to prepare SNAP E&T participants for career opportunities.
• Coordinate with the Business Services team with online learning activities related to individual employment plans and goals, and monitors progress.
• Administer Pre/Post-test assessments
• Conduct assessment of skills, aptitudes and abilities
• Research and identify and deliver appropriate job coaching, mentorship, and support services as needed to help SNAP E&T participants overcome barriers.
• Ensure adequate preparation for all training activities.
• Interpret employer feedback to tailor case management and job coaching as needed.
• Work with the Business Services team to collaborate with area businesses, advisory groups, and agencies to encourage the further development of opportunities.
• Investigate and share ideas regarding post-secondary options and adult services and network with all appropriate community agencies and organizations.
• Develop rapport with SNAP E&T participants in order to mutually explore career options and interests.
• Encourage SNAP E&T participants to maintain career portfolios allowing them to document their learning and skill attainment.
• Work with SNAP E&T participants individually or in groups to problem solve employment issues.
• Perform other duties as requested.

Skills

Facilitation

Public speaking

Organizational skills

Time management

Customer service

Communication

Bilingual (plus)

Education

Associate’s degree in related field

High School Diploma or equivalent with 3 years related experience

Tools

Microsoft Office

MS Word

Excel

Specialized databases/systems

Job description

Equus Workforce Solutions is seeking a dedicated professional to provide case management for SNAP E&T participants in New Mexico. You will organize data, assess needs, and guide participants toward employment opportunities with supportive services.

The role entails facilitating workshops, coordinating online learning, and monitoring progress while collaborating with local businesses and social services to advance career outcomes.