Career Navigator: Shape Careers & Futures

Equus Workforce Solutions; Stillwater (OK); On-site; USD 20,000 - 29,000; Full time

Job summary

Dynamic Workforce Solutions is seeking a career navigator to provide integrated workforce planning services and assist customers in developing and implementing plans to find employment. The role involves building relationships with customers and service providers, conducting assessments, and guiding them toward appropriate employment opportunities.

The position requires strong communication, teamwork, and computer skills, with bilingual candidates preferred.

Qualifications

• Basic computer literacy including ability to use the Internet and Microsoft Office products.
• Keyboarding skills mandatory.
• Ability to work in a team environment.
• Excellent interpersonal skills and customer-service orientation.
• Strong oral and written communication skills.
• Bilingual candidates preferred.

Responsibilities

• Interviews customers to assess ongoing service needs, obtain occupational information and explore the full range of employment opportunities and/or training.
• Coaches customers to present themselves effectively as candidates and obtain optimal placement in employment or further occupational information.
• Provide career advisement including the development of individual employment/placement plans, referrals to jobs, placement in training or education programs, job placement or advancement, and retention services.
• Performs visits to customers' homes, training providers' sites, and /or employment sites.
• Develops and implements service plans to meet customer needs. Ensures that service plans are maintained and updated as needed.
• Coordinates service provider activities.
• Implements prescribed program related procedures and accurate case management.
• Provides ongoing case management and serves as a liaison between customers and service providers. Manages a comprehensive caseload of job seekers.
• Provides employment services on an ongoing basis.
• Provides guidance and other assistance to help the participant retain employment.
• Accurately document customer interactions through well-written case notes in automated system. Prepare reports as requested.
• Address the unique needs and barriers of customers and create and maintain an environment of inclusion for all participants by making customer referrals to appropriate workshops, assessments and internal programs while ensuring equitable access for all individuals regardless of needs or barriers.

Skills

Basic computer literacy

Microsoft Office

Keyboarding

Teamwork

Interpersonal skills

Communication skills

Bilingual (preferred)

Tools

Microsoft Office

Job description

Dynamic Workforce Solutions is seeking a career navigator to provide integrated workforce planning services and assist customers in developing and implementing plans to find employment. The role involves building relationships with customers and service providers, conducting assessments, and guiding them toward appropriate employment opportunities.

The position requires strong communication, teamwork, and computer skills, with bilingual candidates preferred.