Career Navigator: Impactful Case Manager

Equus Workforce Solutions; Okmulgee (OK); On-site; USD 25,000 - 29,000; Full time

Job summary

Dynamic Workforce Solutions is seeking a Career Navigator in Okmulgee, OK. This full-time, non-exempt role involves helping job seekers find and sustain employment through coaching, career planning, and referrals to training.

You will conduct interviews, develop placement plans, and collaborate with employers to match talent with opportunities. The job emphasizes customer service, strong communication, and teamwork in a fast-paced office setting.

Qualifications

• Required Competencies: Customer/client focus, learning orientation, communication proficiency, teamwork orientation, technical capacity
• Skills/Abilities: Basic computer literacy including ability to use the Internet and Microsoft Office products
• Keyboarding skills mandatory
• Ability to work in a team environment
• Excellent interpersonal skills and customer-service orientation
• Strong oral and written communication skills
• Bilingual candidates preferred

Responsibilities

• Interviews customers to assess ongoing service needs, obtain occupational information and explore the full range of employment opportunities and/or training.
• Coaches customers to present themselves effectively as candidates and obtain optimal placement in employment or further occupational information.
• Provide career advisement including the development of individual employment/placement plans, referrals to jobs, placement in training or education programs, job placement or advancement, and retention services.
• Performs visits to customers' homes, training providers' sites, and /or employment sites.
• Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.
• Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime.

Skills

Customer service

Communication

Teamwork

Keyboarding

MS Office

Bilingual

Basic computer literacy

Job description

Dynamic Workforce Solutions is seeking a Career Navigator in Okmulgee, OK. This full-time, non-exempt role involves helping job seekers find and sustain employment through coaching, career planning, and referrals to training.

You will conduct interviews, develop placement plans, and collaborate with employers to match talent with opportunities. The job emphasizes customer service, strong communication, and teamwork in a fast-paced office setting.