Career Navigator: Empower Jobs & Growth

Dynamic Workforce Solutions; Oklahoma; On-site; USD 21,000 - 22,000; Full time

Job summary

Dynamic Workforce Solutions is hiring a Career Navigator in Oklahoma to provide integrated workforce planning services. You will help customers develop employment plans, assess needs, and coordinate with providers to pursue placement and retention outcomes.

Role requires strong communication, teamwork, and client-service orientation. Office location includes Atoka and Tishomingo, OK, with non-exempt full-time hours and a wage of $15.56–$16.00 per hour.

Qualifications

• Customer/client focus, learning orientation, communication proficiency, teamwork orientation, technical capacity
• Basic computer literacy including ability to use the Internet and Microsoft Office products
• Keyboarding skills mandatory
• Ability to work in a team environment
• Excellent interpersonal skills and customer-service orientation
• Strong oral and written communication skills
• Bilingual candidates preferred

Responsibilities

• Interviews customers to assess ongoing service needs, obtain occupational information and explore the full range of employment opportunities and/or training.
• Coaches customers to present themselves effectively as candidates and obtain optimal placement in employment or further occupational information.
• Provide career advisement including the development of individual employment/placement plans, referrals to jobs, placement in training or education programs, job placement or advancement, and retention services.
• Performs visits to customers' homes, training providers' sites, and /or employment sites.
• Utilize Extreme Customer Service behaviors in all interactions with internal and external customers.
• Other Job Duties: perform other reasonable related duties as assigned by the supervisor; overtime may be required.
• Develops and implements service plans to meet customer needs; coordinates service provider activities; implements prescribed program procedures and accurate case management.
• Provides ongoing case management and serves as a liaison between customers and service providers; manages a comprehensive caseload of job seekers.
• Provides employment services on an ongoing basis; provides guidance to help the participant retain employment.
• Accurately document customer interactions through well-written case notes in automated system and prepare reports.
• Address the unique needs and barriers of customers and ensure equitable access for all participants.

Skills

Customer focus

Learning orientation

Communication proficiency

Teamwork orientation

Technical capacity

Basic computer literacy

Keyboarding

Team environment

Interpersonal skills

Customer-service orientation

Oral and written communication

Bilingual preferred

Job description

Dynamic Workforce Solutions is hiring a Career Navigator in Oklahoma to provide integrated workforce planning services. You will help customers develop employment plans, assess needs, and coordinate with providers to pursue placement and retention outcomes.

Role requires strong communication, teamwork, and client-service orientation. Office location includes Atoka and Tishomingo, OK, with non-exempt full-time hours and a wage of $15.56–$16.00 per hour.