Career Navigator - Drive Impact for Job Seekers

Dynamic Workforce Solutions; Pittsburgh (Allegheny County); On-site; USD 31,000 - 36,000; Full time

Job summary

Dynamic Workforce Solutions is seeking a Career Navigator to support job seekers through eligibility, orientation, and assessment. You will counsel participants, plan individualized career paths, and assist with job development and placement while maintaining detailed case notes and collaborating with employers.

The role emphasizes providing high-quality customer service and coordinating services with internal teams to help participants achieve self-sustaining employment.

Qualifications

• Bachelor's degree in human services, business, education, or related field.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with standard office software and data entry.

Responsibilities

• Serve as central point of contact for job seekers and referred customers.
• Provide eligibility determination, orientation, and assessment.
• Counsel participants and develop service plans and career paths.
• Assist with job development, placement, and follow-up support.
• Maintain accurate case notes and documentation in a timely manner.
• Collaborate with employers and internal staff to coordinate training and placement.

Skills

Communication skills

Organizational skills

Computer literacy

Customer service excellence

Education

Bachelor's degree in human services, business, education, or related field

Job description

Dynamic Workforce Solutions is seeking a Career Navigator to support job seekers through eligibility, orientation, and assessment. You will counsel participants, plan individualized career paths, and assist with job development and placement while maintaining detailed case notes and collaborating with employers.

The role emphasizes providing high-quality customer service and coordinating services with internal teams to help participants achieve self-sustaining employment.