Career Navigator & Case Management Specialist

South Plains Community Action Association, Inc.; Plainview (TX); On-site; USD 34,000 - 50,000; Full time

Job summary

South Plains Community Action Association, Inc. seeks a dedicated Case Manager to guide customers toward self-sufficiency. You will conduct case management activities, document services in WIT and Laserfiche, and provide supportive services within the service area.

Requires a high school diploma or GED; a bachelor’s in social work or related field is preferred. Travel to customer sites and training providers is expected as needed.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in social work or related field preferred.
• Equivalent combination of experience and education may substitute for degree.
• Training in social work, counseling, career planning, or related field desired.

Responsibilities

• Develops the best and quickest route to self-sufficiency for customers through case management and supportive services.
• Documents case management activities and services in WIT, Laserfiche, and other software.
• Performs, in a team environment, required case management tasks and uses community resources.

Skills

Computer literacy

Keyboarding

Team environment

Customer service

Oral and written communication

Resource knowledge

Income calculation

Document analysis

Eligibility interpretation

Assessment scoring

Travel willingness

Education

High school diploma or GED

Bachelor's degree in social work or related field

Equival ent combination of experience and education

Tools

WIT (WorkinTexas)

Laserfiche

Microsoft Office (Word, Excel, PowerPoint, Access)

Job description

South Plains Community Action Association, Inc. seeks a dedicated Case Manager to guide customers toward self-sufficiency. You will conduct case management activities, document services in WIT and Laserfiche, and provide supportive services within the service area.

Requires a high school diploma or GED; a bachelor’s in social work or related field is preferred. Travel to customer sites and training providers is expected as needed.