Career Navigator Apprentice (Roanoke) #T3442

Commonwealth of VA Careers; Roanoke (VA); Hybrid; USD 22,000 - 31,000; Full time

Job summary

Commonwealth of VA Careers in Roanoke is seeking an Apprenticeship Career Navigator as part of a Registered Apprenticeship program. The position provides on-the-job training and related instruction to prepare you for advancement within the Department of Workforce Development and Advancement.

This hourly role involves delivering workforce services under WP/WIOA, building relationships with employers, processing job orders, and referring qualified job seekers to opportunities.

Qualifications

• Demonstrated basic knowledge of employment interviewing techniques, employment and wage laws and guidelines, and office operations and etiquette.
• Strong customer service, oral and written communication, and computer skills (MS Office Professional and/or similar software).
• Demonstrated ability to interact effectively with employers and the public; discuss, interpret and apply agency standards and procedures.

Responsibilities

• Provide workforce services aligned with Wagner-Peyser and WIOA programs.
• Build and maintain strong relationships with employers.
• Prepare, review, and process accurate job orders.
• Match and refer qualified job seekers to employment opportunities.
• Market agency services to employers and job seekers.
• Conduct interviews to assess workforce needs and identify training or support requirements.

Skills

Interviewing techniques

Employment law

Office etiquette

Customer service

Oral & written communication

MS Office

Employer relations

Job description

Title: Career Navigator Apprentice (Roanoke) #T3442

State Role Title:Admin and Office Spec III

Hiring Range: $19.10/hr

Pay Band: 3

Agency: Department of Workforce Development and Advancement

Location:Mobile Worker

Agency Website: https://www.virginiaworks.virginia.gov

Recruitment Type: General Public - G

Job Duties

This position is part of a Registered Apprenticeship (RA) Program, designed to prepare the employee to become a qualified Career Navigator through on-the-job training and related technical instruction. Duties include providing workforce services in alignment with the Wagner-Peyser (WP) and Workforce Innovation and Opportunity Act (WIOA) programs; building and maintaining strong relationships with employers; preparing, reviewing, and processing accurate job orders; matching and referring qualified job seekers to employment opportunities; marketing agency services effectively to employers and job seekers; conducting interviews to assess workforce needs and identifying training or support requirements; and providing referrals to employment, training, and supportive services.

On-the-job and related technical instruction will be provided in order to progress through the RA program. This position is designated as a mobile worker role and involves travel across the Commonwealth to deliver services to workforce centers. Overnight or extended travel may be required based on the business need.

This is an hourly position limited to working no more than 1,500 hours during the 12-month period of May 1 – April 30, regardless of the hire date. The hourly employment period resets on May 1 of the following year. This hourly position offers no state benefits.

Minimum Qualifications

Demonstrated basic knowledge of employment interviewing techniques, employment and wage laws and guidelines, and office operations and etiquette. Strong customer service, oral and written communication, and computer skills (experience using Microsoft Office Professional and/or similar software). Demonstrated ability to interact effectively with employers and the public; discuss, interpret and apply agency standards and procedures; conduct interviews and research; evaluate skill sets and needs; use web-based applications to enter data and conduct database searches; and adapt to changing priorities and workload.

Additional Considerations

Experience in human resources, community services, workforce services and/or training programs.

The Department of Workforce Development and Advancement is an Equal Opportunity Employer/Program, and a Virginia Values Veterans certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply and receive preference in the hiring process.

The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation.

DWDA does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.

The DWDA does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US.

NOTICE: DWDA will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Virginia Works (Virginia Department of Workforce Development and Advancement) is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Language assistance services are available and free of charge. TTY/Virginia Relay 711

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.