Career Navigation/Admin Assistant (Belle Chasse, LA)

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA; Belle Chasse (LA); On-site; USD 35,000 - 45,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana seeks an CareerNavigation & Admin Assistant to support HR and program operations. This role collaborates with the Project Manager and staff to assist clients through program phases, manage lab operations, and handle daily admin tasks within Goodworks division.

The position requires strong organizational, communication, and data-entry skills, with ability to work under supervision and maintain confidentiality.

Qualifications

• BA or BS degree or three years of professional experience in criminal justice, social work, employment counseling, placement, human services, or public administration.
• Excellent oral and written communication skills.
• Proficient in operating a computer and Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Maintain case documentation and client records to support grant requirements.
• Review and verify all documentation for assistance requests per program guidelines.
• Assist with creating assessments and evaluations of participants’ knowledge of job readiness.
• Enter enrollment and service delivery data into the case management system.
• Prepare assigned correspondence, reports, and forms for the Contracts division.
• Assist with orientation of new employees and coordinate HR-related tasks.
• Assist with equipment inventory and related duties as needed.
• Perform other tasks as assigned by Project Managers.

Skills

organization

communication

teamwork

problem solving

multitasking

record keeping

confidentiality

english proficiency

adapting to change

time management

customer service

Education

BA/BS or 3 yrs exp in human services

Tools

Microsoft Office

Social media apps

Job description

JobTitle:

CareerNavigation&AdminAssistant

ReportsTo:ProjectManager

Division:

Goodworks

Classification:HR/FT

Supervises:N/A

Reviewed/Revised:11/18/2022

Essential Functions:

WorkalongsideHumanResources,ProgramManager,jobcoaches,andotherstafftoassistwitheveryday duties thatsupport clients throughout the three phases of the Opportunity AcceleratorFramework; communicate with service providers to assist with the evaluation ofclient progress; offer counsel and guidance as needed; assist with the initiationof supportive service requests; maintain the operation of the computer lab;instruct clients and staff in the use of computer lab technology and softwareapplications; monitor client activities in the computer lab; and performadditional administrative duties as assigned.

Responsibilities:

This job requires knowledge ofcoaching and mentoring; working under direct supervision usingstandardizedroutines;providinginformationand/oradvisingothers;assiststaffwithassignedtasksincludingdata entry and research.

• 1.Assistwiththemaintenanceof casedocumentation(i.e.,clientrecords,includingprogressnotesandall other relevant information to assistclients and to comply with grant requirements).
• 2.Assist with the review and verification alldocumentation submitted to support request for assistance in accordancewithprogramguidelines;explaintoclientstheirrights,responsibilities,requiredactions,and other available services based on theclients’ ability to be successful.
• 3.Assistwiththecreationofassessmentsandevaluationstoanalyzeparticipantsknowledgeandunderstanding of Job Readiness and/or PRE-ETS curriculum.
• 4.Assistwithmaintainingdocumentationofattendancerecordsandprovideparticipationinformationtoprogrammanagersand/orcareernavigatorsasapplicable.
• 5.Enterenrollmentandservicedeliverydataintocasemanagement system.
• 6.Createandresearchtrainingexercisesthatwillenhancethegrowthanddevelopmentoftheparticipants.
• 7.Directsvisitorsbymaintainingemployeeanddepartmentdirectories.
• 8.Stayinformedofanypolicies,procedures,oractivitiesofassignedprogram(s)andcomplywiththosechanges as appropriate.
• 9.Stayinformedofprogramoperationsandassistinthedevelopmentandimplementationofcorrectiveaction plan where needed.
• 10.Conductoutreachtocommunityprovidersandemployerstogathercollateralinformationinsupportof service planning as needed.
• 11.Maintainprofessional knowledge in applicable areas and keep abreast of changes injob-related rules, statutes,andlaws;readandinterpretprofessionalliterature;attendworkshops,meeting,andseminarsif applicable.
• 12.Adheretoworksiterulesandregulationsregardingcompanypolicies,dress,parking,lunch,andbreaks, etc.
• 13.KeeptheProgramManagerandHumanResourcesManagerinformedofunusualand/orcrisissituations as they arise.
• 14.Activelyparticipateinteammeetingsand trainings.
• 15.Toperform assignedclericaldutiesasrequestedbytheProjectManagers.
• 16.TocompletespecialprojectsasassignedbytheProjectManagers.
• 17.TomaintaintheContractdivision’soperational&personnelfilesinanaccurate,organized& up-to-date fashion.
• 18.Toprepareassignedcorrespondence,reports,manuals,memos,forms,etc.originatingfromtheContracts division.
• 19.PreparePurchaseorder requestas needed.
• 20.AssistHumanResource withtheorientationofthenew employees.
• 21.Assistinproperlyexecutingtheannualequipment inventory.
• 22.Manage thedistribution and collection of H.R. directed communication and annualrequirements,toincludebutnotlimitedtoannual/90dayevaluations,annualbenefitpackages, ect..
• 23.Completeothertasksasassigned.

Skills and Abilities:

• 1.Abilitytoorganize,workeffectively,conceptualize,andprioritizeobjectivesandexerciseindependent judgment based on anunderstanding of organizational policies and activities.
• 2.Abilitytomaintaingoodworkingrelationshipswithstaff,volunteers,clients,and others.
• 3.Abilitytointegrateresources,policies,andinformationforthedeterminationofprocedures,solutions, and other outcomes.
• 4.Musthaveexcellentorganizationalskillsandbeabletocompleteprojectsefficientlyand independently.
• 5.Musthaveexcellentcommunicationskillsincludingverbal,phone,wordprocessing,email,and internet.
• 6.Musthavegoodpublicrelationsskillsandtheabilitytoworkwithemployeesandthe public.
• 7.Mustestablishandmaintaineffectiveworkingrelationshipswith,andamong,all personnel.
• 8.Mustbeabletoread,writeandcommunicateclearlyin English.
• 9.Mustbeabletoworkoccasionallylongorextendedhour,including weekends.
• 10.Mustbeabletofunctioninahecticworkenvironmentwithoccasionalperiodsofhigh stress.
• 11.Mustmaintainstrictconfidentialityofall information.

Requirements:

• 1.MinimumofBAorBSdegreeisrequiredorthreeyearsofprofessionalexperienceincriminaljustice, social work, employment counseling, placement, human services,or public administration.
• 2.Excellentoralandwrittencommunicationskills.
• 3.MustbeproficientinoperatingacomputerandexperiencewithMicrosoftOffice(Word,Excel, PowerPoint,Outlook), and other social media applications.
• 4.Mustprovideown transportation.
• 5.MustbeabletoclearDMV check.
• 6.Mustpossessvalidoperator’slicenseandmaintaincurrentvehicleregistration,liabilityinsuranceand vehicleinspection.
• 7.Mustbe ambulatory.

Physical/Mental Demands:

Mustbeabletotoleratefrequentperiodsofhighstress,heavy workload,andmultiplepriorities.Mustbe able to see,hear, speak, and otherwise communicate effectively.