Career Navigation/Admin Assistant (Belle Chasse, LA)

Goodwill-Industries-of-Southeastern-Louisiana; Belle Chasse (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana seeks a CareerNavigation and Administrative Assistant to support HR and program staff within the Opportunity Accelerator framework. You will collaborate with the Project Manager, job coaches, and other staff to handle daily administrative tasks and client-related duties.

Responsibilities include maintaining case documentation, assisting with client assessments, data entry in the case management system, scheduling, and preparing correspondence and

Qualifications

• Bachelor's degree or 3 years of related professional experience.
• Excellent oral and written communication skills.
• Proficient in MS Office; able to use social media apps.
• Own transportation; able to clear DMV check; valid license.
• Ambulatory; able to work weekends and under pressure.

Responsibilities

• Maintain client records and support grant requirements.
• Assist with intake, assessments, and evaluation of progress.
• Enter data into the case management system.
• Coordinate with program staff, coaches, and service providers.
• Prepare correspondence and reports for contracts division.
• Manage HR-related tasks and daily clerical duties.

Skills

Organization

Communication

English proficiency

Microsoft Office

Team collaboration

Confidentiality

Education

BA/BS degree

Related work experience

Tools

Microsoft Office

Job description

Job Title: CareerNavigation&AdminAssistant

Reports To: Project Manager

Division: Goodworks

Classification: HR/FT

Supervises: N/A

Reviewed/Revised: 11/18/2022

Essential Functions:

WorkalongsideHumanResources,ProgramManager,jobcoaches,andotherstafftoassistwitheveryday duties thatsupport clients throughout the three phases of the Opportunity AcceleratorFramework; communicate with service providers to assist with the evaluation ofclient progress; offer counsel and guidance as needed; assist with the initiationof supportive service requests; maintain the operation of the computer lab;instruct clients and staff in the use of computer lab technology and softwareapplications; monitor client activities in the computer lab; and performadditional administrative duties as assigned.

Responsibilities:

This job requires knowledge ofcoaching and mentoring; working under direct supervision usingstandardizedroutines;providinginformationand/oradvisingothers;assiststaffwithassignedtasksincludingdata entry and research.

• Assistwiththemaintenanceof casedocumentation(i.e.,clientrecords,includingprogressnotesandall other relevant information to assistclients and to comply with grant requirements).
• Assist with the review and verification alldocumentation submitted to support request for assistance in accordancewithprogramguidelines;explaintoclientstheirrights,responsibilities,requiredactions,and other available services based on theclients’ ability to be successful.
• Assistwiththecreationofassessmentsandevaluationstoanalyzeparticipantsknowledgeandunderstanding of Job Readiness and/or PRE-ETS curriculum.
• Assistwithmaintainingdocumentationofattendancerecordsandprovideparticipationinformation to programmanagersand/orcareernavigatorsas applicable.
• Enterenrollmentandservicedeliverydataintocasemanagement system.
• Createandresearchtrainingexercisesthatwillenhancethegrowthanddevelopmentofthe participants.
• Directsvisitorsbymaintainingemployeeanddepartment directories.
• Stayinformedofanypolicies,procedures,oractivitiesofassignedprogram(s)andcomplywiththosechanges as appropriate.
• Stayinformedofprogramoperationsandassistinthedevelopmentandimplementationofcorrectiveaction plan where needed.
• Conductoutreachtocommunityprovidersandemployerstogathercollateralinformationinsupportof service planning as needed.
• Maintainprofessional knowledge in applicable areas and keep abreast of changes injob-related rules, statutes,andlaws;readandinterpretprofessionalliterature;attendworkshops,meeting,andseminarsif applicable.
• Adheretoworksiterulesandregulationsregardingcompanypolicies,dress,parking,lunch,andbreaks, etc.
• Keep the Program Manager and Human Resources Manager informed of unusual and/or crisis situations as they arise.
• Actively participate in team meetings and trainings.
• To perform assigned clerical duties as requested by the Project Managers.
• To completespecial projects as assigned by the Project Managers.
• To maintain the Contract division’s operational&personnelfilesin an accurate, organized& up-to-date fashion.
• To prepare assigned correspondence, reports, manuals, memos, forms, etc. originating from the Contracts division.
• Prepare Purchase order request as needed.
• Assist Human Resource with the orientation of the new employees.
• Assist in properly executing the annual equipment inventory.
• Manage the distribution and collection of H.R. directed communication and annual requirements,to include but not limited to annual/90 day evaluations, annual benefit packages, etc..
• Complete other tasks as assigned.

Skills and Abilities:

• Ability to organize, work effectively, conceptualize, and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
• Ability to maintain good working relationships with staff, volunteers, clients, and others.
• Ability to integrate resources, policies, and information for the determination of procedures, solutions, and other outcomes.
• Must have excellent organizational skills and be able to complete projects efficiently and independently.
• Must have excellent communication skills including verbal, phone, wordprocessing, email, and internet.
• Must have good public relations skills and the ability to work with employees and the public.
• Must establish and maintain effective working relationships with, among, all personnel.
• Must be able to read, write and communicate clearly in English.
• Must be able to work occasionally long or extended hour, including weekends.
• Must be able to function in a hectic work environment with occasional periods of high stress.
• Must maintain strict confidentiality of all information.

Requirements:

• Minimum of BA or BS degree is required or three years of professional experience in criminal justice, social work, employment counseling, placement, human services, or public administration.
• Excellent oral and written communication skills.
• Must be proficient in operating a computer and experience with Microsoft Office (Word, Excel, PowerPoint, Outlook), and other social media applications.
• Must provide own transportation.
• Must be able to clear DMV check.
• Must possess valid operator’s license and maintain current vehicle registration, liability insurance and vehicle inspection.
• Must be ambulatory.

Physical/Mental Demands:

Must be able to tolerate frequent periods of high stress, heavy workload, and multiple priorities. Must be able to see, hear, speak, and otherwise communicate effectively.