Career Launch Programs Manager

Research Foundation of The City University of New York; New York (NY); Hybrid; USD 65,000 - 69,000; Full time

Job summary

RFCUNY is seeking a Spring Forward/Career Launch Program Manager for Queens College. This full-time, benefits-eligible role is on-site four days a week with one remote day, reporting to the Program Director within the Experiential Education team.

You will lead student recruitment, training, and employer partnerships for the Community & Social Services Hub, coordinate the student-employer matching, and ensure compliant, data-informed delivery across all program phases.

Qualifications

• Bachelor’s degree.
• Two (2) years’ experience in administration of complicated fast-paced programs in workforce development, career services, student services, education, or community-based nonprofit organizations.
• Incredibly strong administrative and critical thinking skills; ability to anticipate problems and research and implement solutions.
• Outstanding verbal and interpersonal communication skills to work and interact effectively with a diverse community of students, faculty, staff, and external partners.
• Demonstrated technology skills with standard tools (Microsoft Office, Excel, Power Automate, Zoom, Slack, Canva, databases, and program management software).
• Experience working collaboratively in a team-oriented and outcomes-focused environment.
• Ability to thrive in a fast-paced, dynamic, and ever-changing work environment.
• Proactive and solution-oriented with a growth mindset.
• Flexibility to work some evening hours and occasional weekends.

Responsibilities

• Program Management: manage execution of Spring Forward/Career Launch across all phases (recruitment, selection, onboarding, internship, closeout).
• Partner Support: lead employer recruitment, vetting, selection, and student-matching; ensure onboarding and training completion.
• Data Administration, Analysis, and Reporting: create surveys, analyze data, provide progress updates and reports.
• Peer Mentor Support: identify and train past participants as peer mentors.
• Student Support: address student issues, assist with recruitment, onboarding, and office hours.
• Other: attend staff meetings and complete professional development.

Skills

Verbal and interpersonal communication

Administrative skills

Critical thinking

Growth mindset

Education

Bachelor’s degree

Tools

Microsoft Office

Excel

Power Automate

Zoom

Slack

Canva

Databases

Program management software

Job description

RFCUNY is seeking a Spring Forward/Career Launch Program Manager for Queens College. This full-time, benefits-eligible role is on-site four days a week with one remote day, reporting to the Program Director within the Experiential Education team.

You will lead student recruitment, training, and employer partnerships for the Community & Social Services Hub, coordinate the student-employer matching, and ensure compliant, data-informed delivery across all program phases.