Career Development Navigator

Gesher Human Services; Michigan; On-site; USD 42,000 - 62,000; Full time

Job summary

Gesher Human Services in Michigan is hiring a Career Planner to provide case management services for clients in career development and job placement programs funded by WIOA, PATH, FAE&T and Wagner-Peyser. You will develop service plans, deliver career planning, training and supportive services to remove barriers and help clients achieve meaningful employment.

The role requires a bachelor’s degree in a related field and preferred certifications in career development.

Qualifications

• Bachelor's degree in a related field is strongly preferred.
• Facilitating Career Development (FCD) Certification and/or BSP Certification preferred.
• Proven ability to provide customer services to disadvantaged individuals.
• Interpersonal and computer skills to complete reports, letters, and data input tasks.

Responsibilities

• Provide orientation to services and resources available in the center.
• Advocate for and link customers to community services and assist in assessing available support services.
• Develop, enhance, and deliver workshops for groups and individuals.
• Maintain and provide reports tracking customer information, attendance, and activity to ensure necessary services are received in accordance with funding source requirements.
• Provide support to customers in the resource center to register on Pure Michigan Talent Connect, develop resumes, complete applications, and register on online job databases.
• Provide intake and determine customer eligibility for services; assist in setting short- and long-term goals; monitor performance and program completion.
• Assess each assigned customer by examining their capabilities, needs, and vocational potential and create an Individual Success Strategy.
• Administer and interpret vocational assessment tools and make appropriate employment and training recommendations.
• Complete all data entry, reporting, and documentation requirements; use systems like OSMIS, Salesforce, and Pure Michigan Talent Connect.
• Partner with Business Relationship Coordinators to identify local employer needs and develop on-the-job training opportunities.
• Participate in networking and continuing education activities to improve service delivery and impact.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Computer skills

Education

Bachelor's degree in Social Work, Counseling, Psychology, Education, Business, HR or related field

Tools

OSMIS

Salesforce

Pure Michigan Talent Connect

Job description

Gesher Human Services in Michigan is hiring a Career Planner to provide case management services for clients in career development and job placement programs funded by WIOA, PATH, FAE&T and Wagner-Peyser. You will develop service plans, deliver career planning, training and supportive services to remove barriers and help clients achieve meaningful employment.

The role requires a bachelor’s degree in a related field and preferred certifications in career development.