Career Planner

Gesher Human Services; Michigan; On-site; USD 42,000 - 62,000; Full time

Job summary

Gesher Human Services in Michigan is hiring a Career Planner to provide case management services for clients in career development and job placement programs funded by WIOA, PATH, FAE&T and Wagner-Peyser. You will develop service plans, deliver career planning, training and supportive services to remove barriers and help clients achieve meaningful employment.

The role requires a bachelor’s degree in a related field and preferred certifications in career development.

Qualifications

• Bachelor's degree in a related field is strongly preferred.
• Facilitating Career Development (FCD) Certification and/or BSP Certification preferred.
• Proven ability to provide customer services to disadvantaged individuals.
• Interpersonal and computer skills to complete reports, letters, and data input tasks.

Responsibilities

• Provide orientation to services and resources available in the center.
• Advocate for and link customers to community services and assist in assessing available support services.
• Develop, enhance, and deliver workshops for groups and individuals.
• Maintain and provide reports tracking customer information, attendance, and activity to ensure necessary services are received in accordance with funding source requirements.
• Provide support to customers in the resource center to register on Pure Michigan Talent Connect, develop resumes, complete applications, and register on online job databases.
• Provide intake and determine customer eligibility for services; assist in setting short- and long-term goals; monitor performance and program completion.
• Assess each assigned customer by examining their capabilities, needs, and vocational potential and create an Individual Success Strategy.
• Administer and interpret vocational assessment tools and make appropriate employment and training recommendations.
• Complete all data entry, reporting, and documentation requirements; use systems like OSMIS, Salesforce, and Pure Michigan Talent Connect.
• Partner with Business Relationship Coordinators to identify local employer needs and develop on-the-job training opportunities.
• Participate in networking and continuing education activities to improve service delivery and impact.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Computer skills

Education

Bachelor's degree in Social Work, Counseling, Psychology, Education, Business, HR or related field

Tools

OSMIS

Salesforce

Pure Michigan Talent Connect

Job description

Job Description

Job Description

DEPARTMENT: Workforce Development

SUPERVISOR: Eligibility Supervisor, Manager, Assistant Manager, Director

MISSION AND VALUES

MISSION:Gesher Human Services is a bridge to hope and opportunity for people at work, at home, and in the community. Gesher’s workforce development, behavioral health, and inclusion programming serves all Metro Detroiters while meeting the needs of the Jewish community.

VALUES: People First, Integrity, Forward Thinking, Kindness

GENERAL JOB DESCRIPTION

Career Planner provides case management services to clients participating in career development, job training, and job placement activities funded under various grants including but not limited to WIOA, PATH, FAE&T and/or Wagner-Peyser. Together with the client, the Career Planner develops a service plan and delivers services which can include career planning, training, and supportive services to eliminate barriers and result in meaningful employment.

QUALIFICATIONS

Education: Bachelor’s degree in Social Work, Counseling, Psychology, Education, Business, HR or related field strongly preferred.

Other: Facilitating Career Development (FCD) Certification and/or BSP Certified preferred. Proven ability to provide customer services to disadvantaged individuals. Ability to respond effectively to multiple requests and changing customer flow. Interpersonal skills sufficient to communicate with participants, employers, public, and staff. Composition and computer skills sufficient to complete reports, letters, and data input tasks.

DUTIES AND RESPONSIBILITIES

• Provide orientation to services and resources available in the center.
• Advocate for and link customers to community services and assist in assessing available support services.
• Develop, enhance, and deliver workshops for groups and individuals.
• Maintain and provide reports tracking customer information, attendance, and activity to ensure necessary services are received in accordance with funding source requirements.
• Provide support to customers in the resource center to register on Pure Michigan Talent Connect, develop resumes, complete applications, and register on online job databases.
• Provide intake and determine customer eligibility for services. Assist in setting short- and long-term goals. Monitor performance and program completion.
• Assess each assigned customer by examining their capabilities, needs, and vocational potential and create an Individual Success Strategy.
• Administer and interpret vocational assessment tools such as CASAS, interest surveys, and standardized/validated aptitude tests and make appropriate employment and training recommendations.
• Complete all data entry, reporting, and documentation requirements in a timely and accurate manner. Data tracking systems may include OSMIS, Salesforce, and Pure Michigan Talent Connect.
• Partner with Business Relationship Coordinators to identify local employer and business needs and to develop on-the-job training and apprenticeship opportunities for job seekers.
• Participate in networking and continuing education activities to improve service delivery and impact.
• Other duties as assigned.

WORKING CONDITIONS

Environmental Conditions:

• Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop, and kneel to install computer equipment.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting is required.

Accommodations:As appropriate and fiscally reasonable.

NON-EXEMPT

This position is non-exempt and eligible for overtime pay in accordance with the Federal Fair Labor Standards Act.

The above job description is for general informational purposes only and is not intended to be all inclusive or limiting as to specific duties. The Agency reserves the right to modify, interpret, or apply this job description in any way the Agency desires and in no way implies that these are the onl