Career Planner: Empowerment, Training & Job Placement

Gesher Human Services; Roseville (MI); On-site; USD 49,000 - 59,000; Full time

Job summary

Gesher Human Services in Roseville, MI is seeking a Career Planner to provide case management for clients in career development, training, and job placement activities funded by WIOA and other programs. You will develop individualized service plans and connect clients with resources, workshops, and job opportunities.

The role requires a Bachelor’s degree in a related field, strong customer-service skills, and experience with data entry and program reporting.

Qualifications

• Bachelor’s degree strongly preferred.
• Facilitating Career Development Certification and/or BSP Certified preferred.
• Proven ability to provide customer services to disadvantaged individuals.
• Ability to respond effectively to multiple requests and changing customer flow.
• Interpersonal skills sufficient to communicate with participants, employers, public, and staff.
• Composition and computer skills sufficient to complete reports, letters, and data input tasks.

Responsibilities

• Provide orientation to services and resources available in the center.
• Advocate for and link customers to community services and assist in assessing available support services.
• Develop, enhance, and deliver workshops for groups and individuals.
• Maintain and provide reports tracking customer information, attendance, and activity to ensure necessary services are received in accordance with funding source requirements.
• Provide intake and determine customer eligibility for services; assist in setting short- and long-term goals.

Skills

Customer service

Interpersonal skills

Data entry

Education

Bachelor’s degree (Social Work, Counseling, Psychology, Education, Business, HR or related)

Tools

OSMIS

Salesforce

Pure Michigan Talent Connect

Job description

Gesher Human Services in Roseville, MI is seeking a Career Planner to provide case management for clients in career development, training, and job placement activities funded by WIOA and other programs. You will develop individualized service plans and connect clients with resources, workshops, and job opportunities.

The role requires a Bachelor’s degree in a related field, strong customer-service skills, and experience with data entry and program reporting.