Career Day: Start a Front‑Line Finance Career in Glendale

CCF Family of Brands; Glendale (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid training

Learning modules

Cross-brand training

Leadership program

Career advancement

Education reimbursement

Medical insurance

401(k) match

Life and AD&D insurance

Voluntary benefits

Employee assistance

Discount marketplace

PTO 12 days

Job summary

Community Choice Financial® Family of Brands in Glendale, AZ is seeking ambitious individuals to join our Store Operations team. You will greet customers, process transactions, and help deliver a friendly, efficient experience at the front line of our business.

We offer paid training, cross-brand opportunities, a 401(k) match, medical options, and a clear path for advancement, with a 12-day paid time off starting in year one.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Responsibilities

• Customer Service – Greet and connect with customers to cultivate lasting relationships that drive repeat business and brand loyalty.
• Accurately Process Financial Transactions – Review, validate, and process customer transactions, like check cashing, money transfers, and loans/pawns, with accuracy and integrity.
• Maximize Customer Success – Educate customers about their transaction and offer personalized financial services that fit their lifestyle. Assist in customer account management, collections, and accepting customer payments.
• Thrive in the Community – Participate in in-store and community events and external marketing.
• Maintain Your Store – Help maintain appearance and cleanliness of your location to enhance the customer experience.
• Keep It Safe and Compliant – Participate in ongoing training, uphold Company policies and procedures, and keep up with office security protocols, including management of a cash drawer, to foster a safe work environment.

Skills

Communication

Attention to detail

POS proficiency

Microsoft Office

Phone usage

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Community Choice Financial® Family of Brands in Glendale, AZ is seeking ambitious individuals to join our Store Operations team. You will greet customers, process transactions, and help deliver a friendly, efficient experience at the front line of our business.

We offer paid training, cross-brand opportunities, a 401(k) match, medical options, and a clear path for advancement, with a 12-day paid time off starting in year one.