Career Consultant

Goodwill Columbus; Columbus (OH); On-site; USD 26,000 - 34,000; Full time

Job summary

Goodwill Columbus is hiring a Career Consultant in Columbus, OH to deliver career coaching, job readiness training, and employment support that helps participants achieve meaningful employment and long-term success.

You will develop individualized plans, guide job seekers through resume and interview preparation, and collaborate with employers to place participants in jobs while providing ongoing post-placement support.

Qualifications

• Minimum of two years in Workforce Development, Recruitment, Employment Services, Vocational Counseling, Case Management, or related field.
• Experience providing career coaching or employment support services is preferred.
• CPR, First Aid, and crisis intervention certification may be required.
• Valid Ohio driver's license and proof of personal auto insurance required.

Responsibilities

• Provide individualized career coaching before, during, and after job placement.
• Help participants identify career goals and develop workplace skills.
• Guide individuals through career exploration, resume development, interviewing techniques, and job search strategies.
• Develop individualized employment and training plans aligned with participant goals and employer needs.
• Provide ongoing support and follow-up services to promote long-term employment success and retention.
• Facilitate workplace readiness training focused on professionalism, communication, teamwork, adaptability, and customer service.
• Deliver one-on-one coaching to build confidence and strengthen workplace performance.
• Provide on-the-job coaching and support related to attendance and employer expectations.
• Assist participants in navigating workplace challenges and developing solutions.

Skills

Career coaching

Relationship-building

Communication (verbal)

Communication (written)

Employer engagement

Team collaboration

Microsoft Office

Case management systems

Tools

Microsoft Office

Case management systems

Workforce development platforms

Job description

Career Consultant - Workforce Development

Columbus, OH (Metro Area) | Full-Time

Join Our Team - Help People Build Lives of Possibility and Purpose

Are you passionate about helping people achieve meaningful employment and long-term career success? At Goodwill Columbus, our mission is helping people build lives of possibility and purpose. As a Career Consultant, you'll provide career coaching, job readiness training, and employment support that empowers individuals to overcome barriers, build confidence, and thrive in the workplace.

If you enjoy coaching, workforce development, career counseling, and connecting people to opportunities, this is an opportunity to make a lasting impact in your community.

Pay, Schedule & Location

• Pay: $22.00/hour
• Schedule: Full-time
• Location: Columbus, OH (Metro Area)

What You'll Do

Career Coaching & Employment Support

• Provide individualized career coaching before, during, and after job placement.
• Help participants identify career goals, overcome employment barriers, and develop workplace skills.
• Guide individuals through career exploration, resume development, interviewing techniques, and job search strategies.
• Develop individualized employment and training plans aligned with participant goals and employer needs.
• Provide ongoing support and follow‑up services to promote long‑term employment success and retention.

Workforce Training & Job Readiness

• Facilitate workplace readiness training focused on professionalism, communication, teamwork, adaptability, and customer service.
• Deliver one‑on‑one coaching to build confidence and strengthen workplace performance.
• Provide on‑the‑job coaching and support related to attendance, reliability, work ethic, and employer expectations.
• Assist participants in navigating workplace challenges and developing solutions that support success.

Employer & Community Engagement

• Build and maintain strong relationships with employers and workforce development partners.
• Serve as a liaison between participants and employers to support successful placements.
• Understand employer workforce needs and identify opportunities for participant employment.
• Support employer engagement goals and positive business partnerships.

Documentation & Program Performance

• Maintain accurate participant records, case notes, and program documentation.
• Track participant progress and employment outcomes using agency databases and reporting systems.
• Monitor program performance and contribute to meeting placement and retention goals.
• Provide exceptional customer service and a positive participant experience.

Qualifications

Education & Experience

• Minimum of two (2) years of experience in Workforce Development, Recruitment, Employment Services, Vocational Counseling, Case Management, or a related field.
• Experience providing career coaching, employment support services, workforce training, or job placement assistance preferred.
• CPR, First Aid, and crisis intervention certification may be required based on program needs.
• Valid Ohio driver's license and proof of personal auto insurance required.

Skills & Competencies

• Strong coaching, mentoring, and relationship‑building skills.
• Excellent verbal and written communication abilities.
• Ability to motivate, engage, and support individuals from diverse backgrounds.
• Experience building relationships with employers, community partners, and workforce stakeholders.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Experience using databases, case management systems, or workforce development platforms.
• Strong organization, time management, problem‑solving, and decision‑making skills.
• Ability to manage multiple priorities while working independently and collaboratively.

Work Environment

• Office‑based environment with moderate noise levels.
• Regular interaction with program participants, employers, and community partners.
• Frequent sitting, standing, walking, and computer use.
• Local travel may be required for employer visits, participant support, and community engagement activities.
• Occasional lifting of up to 15 pounds.

Why Work at Goodwill Columbus?

• Mission‑driven organization dedicated to helping people build lives of possibility and purpose.
• Opportunity to make a direct impact on individuals, families, and the community.
• Collaborative and purpose‑driven team environment.
• Meaningful work that helps connect people to employment and career growth opportunities.

Additional Information

• This job description is not intended to be all‑inclusive. Additional duties may be assigned as needed.
• Goodwill Columbus is an Equal Opportunity Employer and values diversity, equity, inclusion, and belonging in the workplace.