Career Coach, WIOA Programs & Job Readiness – Chicago

NATIONAL ABLE NETWORK INC; Chicago (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical & Dental benefits

Vision benefits

Paid Time Off

Holiday Pay

401(k) with Company Match

Tuition Reimbursement

PTO after years

Job summary

National Able Network in Chicago, IL is seeking a Career Coach to help job seekers overcome barriers, build employment plans, and access job-search support and referrals.

You’ll work with internal and external partners, maintain accurate documentation, and assist participants in achieving sustainable employment. Some travel to partner sites may be required; strong communication is essential.

Qualifications

• 2+ years of experience in social services, counseling, job development, customer service or related field with an employment focus preferred.
• Must be able to travel seminars/workshops and other National Able Network offices, specifically between Evanston/Skokie when necessary.
• Fully familiarized with the job readiness curriculum and ensure that each program registrant successfully completes job readiness training.

Responsibilities

• Assesses, manages and maintains a caseload of new registrants as well as carryover participants; tracks clients’ progress in training and job search activities on a monthly basis.
• Develops an Individual Employment Plan (IEP) and action steps for achieving IEP goals. Monitor progress to goals, modifies, and updates IEP as necessary.
• Determine supportive service needs and advise clients on all social services for which they are eligible; may refer clients with special needs to internal staff and/or external resources as appropriate.
• Research and identify potential employers regarding job opportunities aligned with client caseload needs; Utilize both internal and external job boards and interface with administrative personnel to ensure the internal job board is updated; Participate in on-site job fairs and mass interviewing/hiring activities.
• Act as liaison for client with internal personnel or on site agencies and external service providers, during all phases of training, placement and retention, in order to ensure consistent flow of benefits and services.
• Conduct ongoing post-placement retention and follow up efforts.

Skills

Caseload management

Customer service

Interpersonal skills

Documentation

Tools

Job boards

CRM systems

Data entry

Job description

National Able Network in Chicago, IL is seeking a Career Coach to help job seekers overcome barriers, build employment plans, and access job-search support and referrals.

You’ll work with internal and external partners, maintain accurate documentation, and assist participants in achieving sustainable employment. Some travel to partner sites may be required; strong communication is essential.