Career Coach

SupportFinity™; Washington; On-site; USD 62,000 - 72,000; Full time

Benefits offered by this job

Health & Wellness benefits

PTO & holidays

403(b) with company match

Professional development & tuition

Job summary

Howard University’s Career Coach role supports undergraduate students and recent alumni with career exploration, resume and interview preparation, and job-search strategies. The position emphasizes collaboration with campus departments and external employers to expand internship and full-time opportunities.

The role requires strong coaching, communication, and program development skills, with a focus on equity and inclusive student outcomes.

Qualifications

• Bachelor's degree required; master’s preferred.
• Experience in career development or student services is a plus.
• Ability to work in a fast-paced university environment.

Responsibilities

• Provide individual and group career coaching to students and recent alumni.
• Guide resume/cover letter critiques and job-search strategies.
• Collaborate with departments and employers to market internships and full-time opportunities.
• Develop and deliver workshops and programs on career readiness.
• Maintain case notes and track client progress and goals.
• Engage with employers for student recruitment and professional development.

Skills

Customer service

Career development

Communication

Presentation

Collaboration

Supervision

Outcomes assessment

Teamwork

Metrics & evaluation

Software tools

Education

Bachelor's degree

Master's degree

Tools

Handshake

VMock

Microsoft Office

Job description

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission.

At Howard University, we prioritize well-being and professional growth.

Here Is What We Offer

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!

https://hr.howard.edu/benefits-wellness

THE CENTER FOR CAREER & PROFESSIONAL SUCCESS

The Center for Career and Professional Success (CCPS) is a unit within the Office of Undergraduate Studies (OUS). CCPS' goal is to become a standard-bearer for providing innovative and transformative career development opportunities for students and alumni.

THE OFFICE OF UNDERGRADUATE STUDIES

The Office of Undergraduate Studies (OUS), an established unit within the Office of the Provost, operates with goals to meet and exceed retention, persistence, graduation, career, and post-graduate outcomes. OUS comprises three major units: The Academic Center for Excellence, the Center for Career & Professional Success, and the Office of General Education. Collectively, OUS units provide transformative offerings through three major functions: academic excellence support, academic and career exploration, and career development.

Basic Function

Provide career coaching, guide self-discovery through workshops and experiential learning opportunities, and assist students and recent alumni with resume, interview, job/internship search, and overall career preparation.

Nature And Scope

Reporting to the Director, Center for Career and Professional Success, the Career Coach serves as a key supporter in the vocational journey of students and recent alumni. Provides advice and coaching as well as facilitating experiential learning opportunities, supports job and internship search, and champions overall career development. Must also have effective interpersonal skills, including verbal and written communications, training abilities, and customer service skills and experience.

Principal Accountabilities

• Provide individual and group career coaching to undergraduate students and new alumni related to major and career exploration, internship and job search, professional development, graduate school planning, employer and alumni engagement.
• Conduct resume/cover letter critiques and job-search strategies and provide guidance regarding application procedures.
• Coach and advise students on available tools, resources, services, and employment platforms.
• Create and facilitate engaging and informative workshops, events, and programs.
• Administer and interpret career assessment instruments (Myers-Briggs Type Indicator, Strengths, Focus 2).
• Provide liaison and consultative services to departments, faculty, staff, specific student populations, and student organizations.
• Maintain case notes that track client progress, assessment results, and counseling goals.
• May teach Career Development courses.
• Engage and maintain relationships with employers to aid in student recruitment and professional development activities.
• Assist in the management of the VMock platform, including troubleshooting, training staff/students, and tracking data.
• Assist in the management and updating of data for the Handshake platform.
• Collaborate with other departments/student services to effectively market internship, full-time, and experiential learning opportunities through outreach and programming.
• Provide input into program administration, implementation, and social media presence to engage students.
• Participate in staff activities/meetings, annual performance evaluations, and professional development activities, including involvement in regional and national associations.
• May supervise undergraduate student workers.Lead/coordinate special projects or initiatives as assigned.
• Represent Career and Professional Success at campus/community functions.
• Perform other duties as assigned.

Core Competencies

• Excellent customer service orientation
• Knowledge of career development and student development theories, research, practices, and recruiting trends
• Excellent written and verbal communication, organizational, and time management skills
• Proven presentation, group facilitation, and teaching skillsInnovation and creativity in program development
• Extensive ability to collaborate and develop relationships with a wide range of constituents
• Supervision and leadership skills
• Outcomes assessment, learning outcomes, and evaluation strategies
• Outstanding teamwork abilities and maintain effective and harmonious work relations with faculty, staff, students, and employers
• Development of metrics and methods for continuous improvement of processes, goals, and strategies
• Proficiency with and disposition to learn general and industry-specific software such as Handshake, VMock, and Microsoft Office products
• MBTI and/or Strength's certification preferred
• Ability to work some evening or weekend hours
• Thorough understanding of the benefits of workplace diversity and the career-related developmental needs of Black and underrepresented populations.

Minimum Requirements

Bachelor's degree. Motivated/enthusiastic work style, and the ability to work in a fast-paced environment with a broad range of students and alumni.

Preferred Requirements

Master's degree preferred. Appropriate education and training in a relevant field such as Counseling Psychology, Counselor Education, Student Affairs, Higher Education, or a related discipline, plus two or more years of related experience, or an equivalent combination of education and experience.

Required application materials will be reviewed as soon as they are received:

• Resume
• Cover letter

Note: This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any related duties as required. The university has the right to revise this position description at any time. This position description is not to be construed as a contract for employment.

Compliance Salary Range Disclosure

$62,000-$72,000

About the company

Be vigilant about potential scams, phishing attempts, or fraudulent activities, and seek credible sources or reviews to assess the trustworthiness of the company. Remember, your personal and financial security is paramount, and taking preventive measures is crucial to safeguarding your information from potential risks and unauthorized use. SupportFinity is not responsible for any consequences that may arise from disclosing such information to unauthorized or fraudulent entities.