Career Coach

The National Center for Urban Solutions - NCUS; Toledo (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

The National Center for Urban Solutions (NCUS) in Ohio seeks an engaging Career Counselor to assist prospective students applying for courses, training, or education at our facility.

You will advise on policies and programs, guide participants through career plans, help with resumes and applications, and participate in recruiting events to grow our student database.

Qualifications

• Bachelor’s degree preferred.
• Experience working with students and career exploration.
• Mentor training or student placement experience preferred.

Responsibilities

• Meet with students to assess skill level and training needs.
• Guide participants through an individualized career plan.
• Coordinate with instructors to improve job readiness.
• Assist with resumes and cover letters; support job applications.
• Interface with employers and collect feedback for placement.
• Input and maintain student information in the data system.
• Promote NCUS in the community through events and meetings.
• Recruit potential new students and referrals.
• Other duties as assigned.

Skills

Communication

Customer service

Problem solving

Interpersonal skills

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Description

SUMMARY: Assist potential students who are applying for courses, training, or education at our facility. Ideal candidate will be required to understand the policies and training programs well enough to give quality advice and counseling to potential applicants, as well as convert these applicants to our database. Our ideal employee will be outgoing, good communication skills, great problem-solving skills, and ability to work closely with applicants and students. The candidate will also be responsible for case management, outreach, and attending various recruiting events.

Essential Tasks

• Meet individually with students to determine skill level, industry experience, and/or educational / training needs.
• Guide participants through an individualized career plan.
• Work with instructors to enhance job readiness and employability.
• Assist with developing resumes and cover letters; identify the opportunities for employment and assist with the application / interview process.
• Interface with employers and gather feedback to aid in maintaining successful employment.
• Input and maintain student information and progress in our data management system.
• Promote the school in the community by participating in meetings or events and building relationships.
• Recruit potential new students.
• Other duties as assigned.

ACCOUNTABILITY (KPIs)

• Program Growth: Tracking the number of participants over time.
• Matching: The effectiveness of pairing mentors and mentees.
• Participant Growth: Development of participants’ skills and careers.
• Program Health: Overall satisfaction and engagement levels.
• Contextual Feedback: Qualitative feedback from participants.

Requirements

EMPLOYMENT REQUIREMENTS:

Education: Bachelor’s Degree preferred

Experience: Recent experience working with students and career exploration as well as possibly with business and industry, mentor training, and/or student placement in job sites.

• An equivalent combination of education and work experience may be considered

COMPUTER SKILLS: Experience in MS Office Word, Excel, Microsoft Office

Special Requirements

• Ability to work a flexible schedule that could include some evenings and weekends.
• Must be proficient in Microsoft Office, including but not limited to Excel, Word, PowerPoint, and Outlook

Preferred Qualifications

• Experience working in a mentoring / advising role.
• Must be comfortable with speaking and communicating advice, ideas, feedback.
• Ability to recognize weaknesses and develop plans to aid in personal and career growth.
• Knowledge of workforce or industry trends in Central Ohio is highly recommended.