Career Coach

Goodwill Industries Of Middle Ga; Augusta (GA); On-site; USD 47,000 - 50,000; Full time

Job summary

Goodwill Industries Of Middle Ga is seeking a Career Coach in Augusta, GA to support employees, students, and job-seekers in reaching education and employment goals.

You will guide participants through planning, skill-building, and resume development, coordinating services with partners like HC, HR, WFD, and GCE, and leading workshops to improve outcomes.

Qualifications

• Bachelor’s degree in business, education, human resources, or related field is required.
• Master’s degree is preferred.
• 1-3 years’ experience in career coaching/counseling for diverse adult populations.
• Experience with under-served populations (veterans, returning citizens, GED graduates, persons with disabilities, seniors).
• Proficiency in Microsoft Office and database systems.

Responsibilities

• Support Goodwill employees, Career Education students, and customers seeking employment and advancement.
• Coordinate services to address education, training, and employment barriers.
• Conduct group workshops on resumes, cover letters, interview skills, and job research.
• Build relationships with employers and organize career fairs and networking events.
• Maintain participant data and assist in reports while safeguarding confidentiality.

Skills

Advising

Interpersonal skills

Business acumen

Communication

Networking

Integrity

Detail-oriented

Education

Bachelor’s degree in business, education, human resources, or related field

Master’s degree

Tools

Microsoft Office Suite

Database systems

Job description

Job Details:

Job Location: South Augusta Retail and Job Connections - Augusta, GA 30906, Education Level: 4 Year Degree, Salary Range: $47,000.00 - $50,000.00 Salary/year, Travel Percentage: Up to 25%, Job Shift: Day, Job Category: Goodwill Administration and Support, The Career Coach plays a critical role in supporting Goodwill employees, Goodwill Career Education students, and customers seeking employment and advancement in their careers. Coaches help program participants to develop job-seeking skills; find and retain employment; reach education or training goals and maintain financial stability via career pathways. The Career Coach will also coordinate services that address barriers to education, training, employment and self-sufficiency and provide on-going support as their clients’ progress toward established goals.

• Demonstrate core values of Goodwill Industries by modeling service, ownership, accountability and respect.
• Ensure that highest quality, individualized services are delivered to program participants with a focus on the mission of GIMG.
• Use aptitude and achievement assessments to help clients evaluate their interests, skills, and abilities.
• Evaluate participants’ background, education, and training, to help them develop realistic goals.
• Guide participants through making decisions about their careers, such as choosing a new profession and the type of credential or degree to pursue.
• Refer participants to Helms College (HC), Goodwill Human Resources (HR), Workforce Development (WFD), and Goodwill Career Education (GCE) to help clients secure career advancement.
• Work with participants to overcome issues that could undermine their academic or career success.
• Assist participants in locating and applying for jobs, by teaching them strategies that will be helpful in finding openings and writing a résumé.
• Connect participants to additional resources such as financial aid, vocational training, extensive counseling and therapy services, medical care providers, or other state and local assistance as needed.
• Conduct and publicize group workshops on a variety of topics, including writing resumes and cover letters, successful job interviewing, using employment databases and career development resources, and researching training and education programs.
• Build and maintain relationships with local employers and industry professionals to generate job leads and externship opportunities.
• Maintain up-to-date knowledge of job market trends and employer expectations in various industries.
• Organize and participate in career fairs, employer spotlights, and networking events.
• Ensure participant information is timely entered into appropriate database or report and meet confidentiality requirements. Assist in preparation and submission of reports as required.
• Participate in professional development activities and serve on committees which support the goals and objectives of GIMG.
• Perform other work-related duties as assigned by the immediate supervisor or as the situation dictates.

Qualifications:

• Advising: makes effective use of assessment and documentation tools to help participants craft a long-term plan for reaching their career objectives.
• Interpersonal skills: exhibit multicultural competence and an ability to establish rapport with program clients, instructors, and staff.
• Business acumen: makes good judgments, interprets data daily, stays abreast of technology and makes effective business decisions promoting mission and financial goals.
• Communication skills: clearly articulates Goodwill’s mission, vision, and values. Must be able to communicate effectively with and relate to a variety of audiences including leadership, faculty and staff, students, external advisors, governmental agencies, and other community organizations.
• Networking: identify internal and external partners and develop relationships. Collaborate, influence, and negotiate with others to achieve mutually beneficial outcomes.
• Integrity: acts intentionally to uphold Goodwill and Helms College’s values.
• Bachelor’s degree in business, education, human resources, or related field required.
• Master’s degree preferred.
• 1-3 years’ experience in career coaching/counseling to diverse adult populations across the full career development lifespan to include career assessments, career exploration, career decision-making, resumes, personal branding, interview strategies, job search strategies, etc.
• Experience working with under-served populations including but not limited to veterans, returning citizens, GED/non-high school graduates, persons with disabilities, senior citizens.
• Knowledgeable in Microsoft Office Suite and database systems.
• Comfortable with ambiguity and able to quickly adapt to change.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational and time-management skills.
• Must be aligned with and energized by Rev. Edgar Helm's faith-based social enterprise model to eliminate poverty one career at a time.