Career Center Unit Supervisor

Labor, Department of; United States; On-site; USD 52,000 - 76,000; Full time

Job summary

The Georgia Department of Labor (GDOL) is seeking a Career Center Unit Supervisor to lead the Brunswick Career Center team in Brunswick, GA. You will supervise staff, manage workloads, ensure program compliance, and coordinate with workforce partners to promote GDOL services.

Qualifications include a high school diploma or GED with 6 years of job-related experience, including 2 years in a supervisory role; a Bachelor’s degree is preferred.

Qualifications

• Lead worker, team lead, or supervisory role experience.
• Unemployment Insurance experience (preferred).

Responsibilities

• Plans, monitors and organizes work
• Plans and assigns staff workload
• Demonstrates efficient and adaptable use of resources to ensure quality customer service
• Monitors assigned programs to ensure policies and procedures are followed
• Ensures documentation, reports, and records are completed and submitted
• Promotes staff development
• Identifies training needs
• Initiates cross training
• Creates opportunities for staff to demonstrate leadership skills
• Performance management
• Evaluates employees at scheduled intervals
• Adheres to performance management process timelines
• Confers regularly with staff and provides specific feedback
• Communicates information timely and effectively
• Relays information to staff in a clear and concise manner
• Informs management of staff ideas, issues, and/or concerns
• Ensures staff adheres to agency rules, regulations, and policies
• Attends meetings and training as required to maintain knowledge of policies
• Communicates current rules, regulations, and policies to staff
• Employee relations
• Fosters a team environment
• Conducts Staff Coaching/Progressive discipline
• Reviews time charges to ensure accurate distribution
• Conducts staff meetings at least twice a month
• Monitors, reviews and approves staff leave
• Collaborates with workforce system partners
• Collaborates with public and private agencies to promote awareness of GDOL services
• Identifies other workforce system services and ensures appropriate staff are informed of resources available to customers

Skills

Leadership

Supervisory experience

Education

High school diploma/GED

Bachelor’s Degree (preferred)

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title

Career Center Unit Supervisor

Agency

Department of Labor

Shift

Day (United States of America)

Compensation Details

Job Description: Career Center Unit Supervisor (Employment Services Specialist Supervisor) Pay Grade: I This job is open to GDOL's Employees only. The Georgia Department of Labor is currently seeking qualified applicants to be considered for Career Center Unit Supervisor position at the Brunswick Career Center located in Brunswick, GA.

Job Summary

The Georgia Department of Labor (GDOL) is transforming into a forward thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.

Essential Functions and Responsibilities

• Plans, monitors and organizes work
• Plans and assigns staff workload
• Demonstrates efficient and adaptable use of resources to ensure quality customer service
• Monitors assigned programs to ensure policies and procedures are followed (i.e., UI, ES, Veterans, Trade
• Ensures documentation, reports, and records are completed and submitted
• Promotes staff development
• Identifies training needs
• Initiates cross training
• Creates opportunities for staff to demonstrate leadership skills
• Performance management
• Evaluates employees at scheduled intervals
• Adheres to performance management process timelines
• Confers regularly with staff and provides specific feedback
• Communicates information timely and effectively
• Relays information to staff in a clear and concise manner
• Informs management of staff ideas, issues, and/or concerns
• Ensures staff adheres to agency rules, regulations, and policies
• Attends meetings and training as required to maintain knowledge of policies
• Communicates current rules, regulations, and policies to staff (e.g., workplace safety, workers compensation processes, electronic communications)
• Employee relations
• Fosters a team environment
• Conducts Staff Coaching/Progressive discipline
• Reviews time charges to ensure accurate distribution
• Conducts staff meetings at least twice a month
• Monitors, reviews and approves staff leave
• Collaborates with workforce system partners
• Collaborates with public and private agencies to promote awareness of GDOL services
• Identifies other workforce system services and ensures appropriate staff are informed of resources available to customers

Required Qualifications

• High school diploma/GED and six (6) years of job-related experience, which includes two (2) years in a lead worker, team lead, or supervisory role.
• Two (2) years of experience at the lower-level Employment Svcs Spec 3 (SSP092) or position equivalent.

Preferred Qualifications

• Bachelor’s Degree and 3 years of Unemployment Insurance Experience 5 years of experience in Unemployment Insurance.
• 5 years of Supervisor experience.

WHY YOU SHOULD APPLY

• Retirement and Savings Plans
• Health Insurance (multiple plans)
• Flexible / Voluntary Benefits
• Flexible Spending Accounts (healthcare and dependent care)
• Dental
• Vision
• Life Disability
• Long Term Care
• Legal
• Paid Time Off
• 13 Holidays
• Annual Leave
• Sick Leave
• Other Leave, including Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Purchasing Program

ADDITIONAL INFORMATION

• employee retirement plan
• paid holidays annually
• vacation and sick leave
• health
• dental
• vision
• legal
• disability
• accidental death and dismemberment
• health and childcare spending account

The Georgia Department of Labor is an equal opportunity employer and does not discriminate based on race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).

Because of the volume of applications received, we are unable to provide an update on the state of your application. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.

Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.

Minimum Qualifications: High school diploma/GED and six (6) years of job-related experience, which includes two (2) years in a lead worker, team lead, or supervisory role; or two (2) years of experience at the lower level Employment Svcs Spec 3 (SSP092) or position equivalent.

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.