Career Center Unit Supervisor

State-of-Georgi; Brunswick (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

State of Georgia—Georgia Department of Labor is seeking a Career Center Unit Supervisor at the Brunswick Career Center. This leadership role plans work, assigns staff, and oversees employment services programs to deliver quality customer service across UI, ES, Veterans, and Trade initiatives.

Ideal candidates will bring six years of related experience with two years in supervision; a bachelor’s degree is preferred.

Qualifications

• High school diploma or GED required with six years of related experience, including two years in a lead/supervisory role.
• Two years at the SSP092 level or equivalent is required or may be substituted by similar Employment Svcs experience.
• Preferred: Bachelor’s Degree and 3+ years of Unemployment Insurance experience; 5 years in unemployment insurance and supervisory roles.

Responsibilities

• Plan, monitor, and organize work; assign staff workload and ensure quality customer service.
• Monitor programs to ensure policies are followed and records are completed.
• Promote staff development, identify training needs, and provide feedback to employees.
• Conduct staff meetings, manage leave, and ensure adherence to rules and policies.
• Collaborate with workforce partners and public/private agencies to promote GDOL services.

Skills

Leadership experience

Staff coaching

Unemployment Insurance knowledge

Education

High school diploma/GED

Bachelor’s Degree (preferred)

Job description

Explore a World of Opportunity with the State of Georgia!We are the force that drives Georgia!Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!Job Title:Career Center Unit SupervisorAgency:Department of LaborJob Requisition ID:JR0000003859Shift:Day (United States of America)Compensation Details:Job Description:Career Center Unit Supervisor (Employment Services Specialist Supervisor)Job Code: SSP093Pay Grade: IThis job is open to GDOL's Employees only.The Georgia Department of Labor is currently seeking qualified applicants to be considered for Career Center Unit Supervisor position at the Brunswick Career Center located in Brunswick, GA.Job SummaryThe Georgia Department of Labor (GDOL) is transforming into a forward thinking, future-focused, and resilient organization — one that anticipates change and leads with purpose. As part of this transformation, we are building a more connected and collaborative organization where information flows quickly, awareness is shared, and teams seamlessly work together. This modern, adaptive approach strengthens our ability to respond to emerging needs, serve the public more effectively, and create meaningful impact. Join us and be part of GDOL's mission-driven team shaping the future.Essential Functions and Responsibilities:Plans, monitors and organizes workPlans and assigns staff workloadDemonstrates efficient and adaptable use of resources to ensure quality customer serviceMonitors assigned programs to ensure policies and procedures are followed (i.e., UI, ES, Veterans, TradeEnsures documentation, reports, and records are completed and submittedPromotes staff developmentIdentifies training needsInitiates cross trainingCreates opportunities for staff to demonstrate leadership skillsPerformance managementEvaluates employees at scheduled intervalsAdheres to performance management process timelinesConfers regularly with staff and provides specific feedbackCommunicates information timely and effectivelyRelays information to staff in a clear and concise mannerInforms management of staff ideas, issues, and/or concernsEnsures staff adheres to agency rules, regulations, and policiesAttends meetings and training as required to maintain knowledge of policiesCommunicates current rules, regulations, and policies to staff (e.g., workplace safety, workers compensation processes, electronic communications)Employee relationsFosters a team environmentConducts Staff Coaching/Progressive disciplineReviews time charges to ensure accurate distributionConducts staff meetings at least twice a monthMonitors, reviews and approves staff leaveCollaborates with workforce system partnersCollaborates with public and private agencies to promote awareness of GDOL servicesIdentifies other workforce system services and ensures appropriate staff are informed of resources available to customers Required QualificationsHigh school diploma/GED and six (6) years of job-related experience, which includes two (2) years in a lead worker, team lead, or supervisory role.Two (2) years of experience at the lower-level Employment Svcs Spec 3 (SSP092) or position equivalent.Preferred QualificationsBachelor’s Degree and 3 years of Unemployment Insurance Experience5 years of experience in Unemployment Insurance.5 years of Supervisor experience.WHY YOU SHOULD APPLYThe State of Georgia and Georgia Department of Labor offers a generous benefit program with wide variety of available choices:Retirement and Savings PlansHealth Insurance (multiple plans)Flexible / Voluntary BenefitsFlexible Spending Accounts (healthcare and dependent care)DentalVisionLifeDisabilityLong Term CareLegalPaid Time Off13 HolidaysAnnual LeaveSick LeaveOther Leave, including Parental LeaveEmployee Assistance ProgramEmployee DiscountsEmployee Purchasing ProgramADDITIONAL INFORMATION :In addition to a competitive salary, the Georgia Department of Labor offers a generous benefits package, which includes employee retirement plan; paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and childcare spending account.The Georgia Department of Labor is an equal opportunity employer and does not discriminate based on race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those circumstances permitted or mandated by law).Because of the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This posting may close at any time prior to the posted close date, once a suitable applicant pool is identified.Please complete the application in its entirety. Your attached resume does not replace an incomplete work experience submission.Minimum Qualifications:High school diploma/GED and six (6) years of job-related experience, which includes two (2) years in a lead worker, team lead, or supervisory role; or two (2) years of experience at the lower level Employment Svcs Spec 3 (SSP092) or position equivalent.Equal Employment Opportunity EmployerThe State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.