Career Ambassador I (Edinboro Campus)

PennWest; Edinboro (Erie County); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

PennWest University Career Center is seeking motivated student ambassadors to provide peer support, share career resources, and connect students with Career Center services and opportunities. You will assist with Handshake access, resume guidance, event support, and daily office operations on campus.

This in-person role offers professional development and exposure to communications, marketing, technology, and career readiness while working with students, alumni, faculty, staff, and employers.

Qualifikationen

• Strong written and verbal communication skills.
• Excellent interpersonal and customer service skills.
• Ability to engage in one-on-one interactions with diverse student populations.
• Professionalism, reliability, and accountability.
• Ability to work independently and as part of a team.
• Organizational skills and attention to detail.
• Willingness to learn multiple tasks in a fast-paced office environment.
• Comfort using computers and technology platforms.
• Positive attitude and strong work ethic.
• Must be comfortable speaking to individuals on the phone.

Aufgaben

• Engage in one-on-one interactions with students to help them access resources.
• Provide peer support related to resume preparation through the use of approved resources, training, and standard guidelines.
• Assist students with logging into Handshake accounts and navigating/using Handshake features.
• Share information about internships, part-time jobs, career exploration tools, and upcoming events.
• Shadow professional staff with presentations, workshops, and outreach activities.
• Greet and assist students, alumni, employers, faculty, staff, and visitors in a professional and welcoming manner.
• Answer phones, transfer calls, and take accurate messages.
• Respond to emails and assist with general office communications.
• Help students access digital resources and career platforms such as Handshake.
• Assist students with scheduling appointments in Handshake and assist with office operations.
• Enter data, coaching notes, and event attendance into office systems.
• Assist with clerical and administrative tasks, including copying, filing, and delivering materials across campus.
• Represent the Career Center at campus events, employer programs, career fairs, admissions events, and outreach activities.
• Staff information tables and engage with students and visitors.
• Assist with planning, preparation, setup, and breakdown of events and workshops.
• Support staff with initiatives such as professional clothing closets, employer engagement activities, and student programming.

Kenntnisse

Communication

Customer service

Interpersonal skills

Professionalism

Teamwork

Organizational skills

Confidentiality

Phone etiquette

Jobbeschreibung

Position Summary

The PennWest University Career Center is seeking motivated, professional, and student-focused individuals to serve as a Career Ambassador I. Student employees will engage directly with fellow students, providing peer support, sharing career resources, and helping students connect with Career Center services and opportunities. They will also assist with daily office operations, customer service, and event support.

This position provides valuable professional experience in communication, leadership, customer service, marketing, technology, and career readiness while supporting students, alumni, employers, faculty, and staff.

Student employees will receive training and professional development opportunities while gaining transferable skills sought by employers across industries.

Primary Responsibilities

Peer Support & Career Education

• Engage in one-on-one interactions with students to help them access resources.
• Provide peer support related to resume preparation through the use of approved resources, training, and standard guidelines.
• Assist students with logging into Handshake accounts and navigating/using Handshake features.
• Share information about internships, part-time jobs, career exploration tools, and upcoming events.
• Shadow professional staff with presentations, workshops, and outreach activities.

Customer Service & Office Support

• Greet and assist students, alumni, employers, faculty, staff, and visitors in a professional and welcoming manner.
• Answer phones, transfer calls, and take accurate messages.
• Respond to emails and assist with general office communications.
• Help students access digital resources and career platforms such as Handshake.
• Assist students with scheduling appointments in Handshake and assist with office operations.
• Enter data, coaching notes, and event attendance into office systems.
• Assist with clerical and administrative tasks, including copying, filing, and delivering materials across campus.

Event & Program Support

• Represent the Career Center at campus events, employer programs, career fairs, admissions events, and outreach activities.
• Staff information tables and engage with students and visitors.
• Assist with planning, preparation, setup, and breakdown of events and workshops.
• Support staff with initiatives such as professional clothing closets, employer engagement activities, and student programming.

Qualifications

Required Qualifications

• Strong written and verbal communication skills.
• Excellent interpersonal and customer service skills.
• Ability to engage in one-on-one interactions with diverse student populations.
• Professionalism, reliability, and accountability.
• Ability to work independently and as part of a team.
• Organizational skills and attention to detail.
• Willingness to learn multiple tasks in a fast-paced office environment.
• Comfort using computers and technology platforms.
• Positive attitude and strong work ethic.
• Must be comfortable speaking to individuals on the phone.

Preferred Qualifications

• Familiarity with Microsoft Office programs, including Word, Excel, PowerPoint, Outlook, and Teams.
• Customer service, retail, leadership, or office experience.
• Experience working with peers, student organizations, or campus events.

Work Environment & Schedule

• This is an in-person, on-campus position.
• Student employees generally work 8–10 hours per week during the academic year.
• Work schedules are coordinated around class schedules.
• Flexibility for occasional evening or weekend events is preferred.
• Ability to return for continued employment during future semesters/academic years is preferred; summer terms may be available.

Professional Expectations

Student employees are expected to:

• Maintain professionalism in all interactions.
• Demonstrate confidentiality and ethical behavior.
• Arrive on time and complete assigned responsibilities.
• Participate in required training and staff meetings.
• Represent the Career Center positively across campus.
• Maintain appropriate workplace attire and conduct.

Benefits of the Position

Students in this role will gain experience in:

• Professional communication.
• Leadership and teamwork.
• Marketing and outreach.
• Customer service.
• Career readiness.
• Technology.
• Problem-solving and critical thinking.
• Expanding global understanding and cultural awareness.

This position is open to students of all majors and is especially beneficial for students interested in communications, marketing, media arts, education, business, counseling, human services, or leadership development.