ROSS - Career Advisor

Ross-Innovative-Employment-Solutions; Concord (NC); Sur place; USD 28 000 - 29 000; Plein temps

Résumé du poste

Ross Innovative Employment Solutions is seeking a Career Advisor to provide career guidance, case management and follow-up to program participants. You will conduct interviews, assess needs, ensure eligibility, and help develop IEPs, coordinating referrals as required.

You will also maintain data in our case management system, lead workshops, and participate in outreach to boost enrollment while supporting participants toward goals.

Qualifications

• Excellent communications skills.
• Accurate reporting and timely case notes into system.
• Ability to effectively interact with participants.
• Knowledge of community social services.
• Some local travel may be required.
• Some occasional nontraditional hours may be required.
• Commitment to providing friendly, customer-centered services.
• Strong computer skills and ability to read and interpret reports.
• Baccalaureate Degree in related field preferred.
• Demonstrated prior work experience in a related area.

Responsabilités

• The Career Advisor works under the direction of the Project Director and provides career guidance, case management and follow up to participants to assist them with their program goals.
• Conducts interviews and assessments to identify participant needs, interests, and abilities.
• Ensures participant suitability and eligibility prior to enrollment.
• Coordinates with participant to develop Individual Service Strategy/Individual Employment Plan (IEP).
• Provides assistance or referrals to participants to successfully complete objectives.
• Refers participants to alternate agencies for additional programs for assistance as needed.
• Completes all eligibility requirements and files with accuracy.
• Meets program goals, conducts follow up and ensures positive outcomes.
• Maintains and enters data input into case management system in compliance to program guides.
• Conducts workshops, presentations and program orientation.
• May provide outreach activities to increase enrollment and provide community education related to the program.
• Assists with on the job training, job placement or work experience assignments as needed.
• Provides career guidance, job search assistance and case management to assist participant in addressing barriers to job search, training and employment;
• Maintains current and accurate documentation in data input system pertaining to but not limited to internal and external resource referrals, employment barriers including financial management, childcare, transportation services, parenting skills, etc.
• Provides follow up to assess participant progress and provide additional resources as needed.
• Attends community, partners, and business events as needed to fulfill program commitment and achieve program goal.
• Any and all additional job duties as required.

Connaissances

Communication skills

Case management

Data entry

Customer service

Interpersonal skills

Travel (local)

Formation

Baccalaureate Degree in human resources, behavioral science, social work, or a related field

Description du poste

• Compensation: USD 20 - USD 20.19 - hourly

Company Description

Do you enjoy helping people build a better future?

At Ross, we're passionate about Shaping Tomorrow's Workforce Today. As a national leader in workforce development, we help job seekers discover meaningful careers while connecting employers with the talented people they need to grow.

Every day our team has the opportunity to make a real difference in the lives of individuals, families, businesses, and communities. Whether we're helping someone land their first job, supporting a career change, or partnering with employers to strengthen their workforce, our work creates lasting impact.

If you're looking for a career where your work has purpose, where you can inspire others, and where you can grow professionally while making a difference, we'd love to have you join our team.

Come build careers. Strengthen communities. Shape Tomorrow's Workforce with Ross.

Job Description

JOB DUTIES AND RESPONSIBILITIES

• The Career Advisor works under the direction of the Project Director and provides career guidance, case management and follow up to participants to assist them with their program goals.
• Conducts interviews and assessments to identify participant needs, interests, and abilities.
• Ensures participant suitability and eligibility prior to enrollment.
• Coordinates with participant to develop Individual Service Strategy/Individual Employment Plan (IEP).
• Provides assistance or referrals to participants to successfully complete objectives.
• Refers participants to alternate agencies for additional programs for assistance as needed.
• Completes all eligibility requirements and files with accuracy.
• Meets program goals, conducts follow up and ensures positive outcomes.
• Maintains and enters data input into case management system in compliance to program guides.
• Conducts workshops, presentations and program orientation.
• May provide outreach activities to increase enrollment and provide community education related to the program.
• Assists with on the job training, job placement or work experience assignments as needed.
• Provides career guidance, job search assistance and case management to assist participant in addressing barriers to job search, training and employment;
• Maintains current and accurate documentation in data input system pertaining to but not limited to internal and external resource referrals, employment barriers including financial management, childcare, transportation services, parenting skills, etc.
• Provides follow up to assess participant progress and provide additional resources as needed.
• Attends community, partners, and business events as needed to fulfill program commitment and achieve program goal.
• Any and all additional job duties as required.

Qualifications

MINIMUM QUALIFICATIONS

• Excellent communications skills.
• Accurate reporting, timely case noting into system.
• Ability to effectively interact with participants.
• Knowledge of community social services/support agencies.
• Some local travel may be required.
• Some occasional nontraditional hours may be required.
• Commitment to providing friendly, customer-centered services.
• Strong computer skills and ability to read and interpret reports.
• Baccalaureate Degree in human resources, behavioral science, social work, or a related field is preferred.
• Demonstrated prior work experience in a related area.

Additional Information

Ross Innovative Employment Solutions (Ross IES) is committed to providing an environment that is free from unlawful discrimination and harassment in any form. It is our policy to comply with all applicable laws that provide equal opportunity in employment for all persons.

At ROSS, we are strengthened by diversity. We are committed to providing a work environment where everyone is included and treated fairly and with respect. If you have a disability and require accommodation during the application or hiring process, please advise your Talent Acquisition Partner.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].