Career Advisor & Pathway Coach

Equus; Conover (NC); On-site; USD 17,000 - 28,000; Full time

Job summary

Ross Innovative Employment Solutions (Ross IES) is seeking a Career Advisor to guide participants through program goals with case management and ongoing support. You will interview, assess needs, ensure eligibility, and help develop Individual Service Plans.

duties include workshops, data entry, outreach, and collaboration with partner agencies to remove barriers to employment. Some travel and occasional nontraditional hours may be required.

Qualifications

• Excellent communications skills.
• Accurate reporting, timely case noting into system.
• Ability to effectively interact with participants.
• Knowledge of community social services/support agencies.
• Some local travel may be required.
• Some occasional nontraditional hours may be required.
• Commitment to providing friendly, customer-centered services.
• Strong computer skills and ability to read and interpret reports.
• Demonstrated prior work experience in a related area.

Responsibilities

• The Career Advisor works under the direction of the Project Director and provides career guidance, case management and follow up to participants to assist them with their program goals.
• Interviews and assessments to identify participant needs, interests, and abilities.
• Ensures participant suitability and eligibility prior to enrollment.
• Coordinates with participant to develop Individual Service Strategy/IEP.
• Provides assistance or referrals to participants to successfully complete objectives.
• Refers participants to alternate agencies for additional programs for assistance as needed.
• Completes all eligibility requirements and files with accuracy.
• Meets program goals, conducts follow up and ensures positive outcomes.
• Maintains and enters data input into case management system in compliance to program guides.
• Conducts workshops, presentations and program orientation.
• May provide outreach activities to increase enrollment and provide community education related to the program.
• Assists with on the job training, job placement or work experience assignments as needed.
• Provides career guidance, job search assistance and case management to assist participant in addressing barriers to job search, training and employment;
• Maintains current and accurate documentation in data input system pertaining to but not limited to internal and external resource referrals, employment barriers including financial management, childcare, transportation services, parenting skills, etc.
• Provides follow up to assess participant progress and provide additional resources as needed.
• Attends community, partners, and business events as needed to fulfill program commitment and achieve program goal.

Skills

Communication

Reporting

Interpersonal

Community services

Travel

Hours flexibility

Customer focus

Computer skills

Related experience

Education

Baccalaureate degree in related field

Job description

Ross Innovative Employment Solutions (Ross IES) is seeking a Career Advisor to guide participants through program goals with case management and ongoing support. You will interview, assess needs, ensure eligibility, and help develop Individual Service Plans.

duties include workshops, data entry, outreach, and collaboration with partner agencies to remove barriers to employment. Some travel and occasional nontraditional hours may be required.