Career Advisor

Action for Boston Community Development, Inc.; Chelsea (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Join a leading community development organization as a Career Advisor, where you will empower individuals through career transitions and provide essential support. This role involves developing employment plans, conducting workshops, and maintaining strong relationships with clients. At ABCD, your work will directly impact the lives of thousands in the Greater Boston community, ensuring an inclusive and supportive environment.

Benefits

Health Coverage

Retirement Plans

Training and Development Opportunities

Qualifications

• Minimum of three years of customer service or relevant experience required.
• At least 2 years of experience working in a career center preferred.

Responsibilities

• Develop needs analysis and employment plans including goal setting.
• Maintain contact with a large caseload of customers.
• Present job search and career transition workshops.

Skills

Customer Service

Public Speaking

Diversity Sensitivity

Education

High School Degree or GED

Associate’s or Bachelor’s Degree in Human Services

Job description

Department: Education, Training, and Youth Services

Location: Boston

Description

The MassHire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. Join us as a Career Advisor in creating a supportive and enriching environment for our community. If you are passionate about community development, possess the required skills, we invite you to apply.

Key Responsibilities

• Responsible for developing a needs analysis and employment plan including goal setting.
• Gather information through interviewing and observing individuals.
• Provide feedback and an objective perspective as customer’s evaluation their options or make career transitions.
• Support customers through transitions and facilitate decision making and goal setting including referrals to partners, to training, TRADE, Section 30 and ITA process.
• Maintain knowledge of state of the art career assessments; administer and interpret as appropriate.
• Research labor market issues and current workplace trends.
• Present a range of job search and career transition workshops.
• Inform customers of matters relevant to Career Center services; follow up on previous services; determine the success of prior services; update information; and offer additional service.
• Maintain contact with a large caseload of customers by telephone, email, and personal appointments.
• Perform other duties from time to time.
  
  

Skills, Knowledge and Expertise

• Minimum of High School Degree or GED required and a minimum of three years of customer service or relevant experience required
• An Associate’s or Bachelor’s degree in human services, public administration, business management or a related field is preferred but not required.
• At least 2 years of experience working in a career center, providing services to businesses, or other related experience preferred but not required.
• Knowledge and experience with WIOA, TRADE, RESEA, (and other Career Center Programs) regulations, programs, guidelines and administrative requirements preferred.
• Strong public speaking/presentation skills.
• Demonstrated ability to work sensitively with people from diverse backgrounds.
  
  

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.