Care Transitions Coordinator - Discharge & Post-Acute

Community Health Systems; Birmingham (AL); On-site; USD 36,000 - 54,000; Full time

Job summary

Community Health Systems in Birmingham, AL seeks a Clinical Operations Assistant to support discharge planning and care transitions under the supervision of a Case Manager. You will coordinate post-discharge services, maintain documentation, and communicate with patients, families, and providers.

This role emphasizes empathy, strong organization, and collaboration within an interdisciplinary team to improve care quality and ensure smooth patient transitions.

Qualifications

• 1-3 years of experience in a healthcare or patient services role.
• Knowledge of medical terminology and basic ICD-10 and CPT coding.
• Proficient in electronic medical record (EMR) systems and basic computer applications.
• Strong communication skills, both oral and written, with the ability to interact professionally with diverse stakeholders.
• Effective organizational and time management skills; ability to manage multiple tasks simultaneously.
• Demonstrates empathy and support when working with patients and families.
• Strong problem-solving skills and ability to work in a fast-paced environment.

Responsibilities

• Coordinate discharge planning and post-discharge services.
• Facilitate communication between patients, families, and providers.
• Maintain accurate records and perform data entry.
• Schedule follow-up appointments and transportation.
• Facilitate and track clinical reviews and authorization requests with payors.
• Support quality improvement initiatives aimed at enhancing care coordination.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Medical terminology

EMR systems

Communication

Organizational skills

Empathy

Problem solving

Education

High School Diploma

Tools

EMR software

Job description

Community Health Systems in Birmingham, AL seeks a Clinical Operations Assistant to support discharge planning and care transitions under the supervision of a Case Manager. You will coordinate post-discharge services, maintain documentation, and communicate with patients, families, and providers.

This role emphasizes empathy, strong organization, and collaboration within an interdisciplinary team to improve care quality and ensure smooth patient transitions.