Care Transition Navigator

Diversicare Healthcare Services, LLC; Chanute (KS); Presencial; USD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Diversicare Healthcare Services, LLC is seeking an external sales/marketing professional to grow business with hospitals, physicians, and other accounts. You will manage referrals, admissions, and patient transitions while working with Center teams to meet customer needs.

The role emphasizes building relationships with decision makers, educating customers, and navigating healthcare options to support appropriate placements and positive patient experiences.

Formación

• Bachelor’s degree preferred.
• Sales experience of five years in the healthcare industry, preferably long term care.

Responsabilidades

• Develop key relationships within assigned Key Accounts and manage external aspects of patient and resident transitions.
• Communicate with customers to determine services and care that best meet their needs, for the right care in the right place at the right time.
• Efficiently and effectively collaborate with referral sources and Center teams to assess patient needs for compatibility with Center clinical capabilities.
• Thoroughly educate customers and understand customer expectations to provide a positive experience, meet or exceed expectations, and to help reduce unnecessary rehospitalization.
• Help facilitate smooth patient and resident transitions
• Develop and manage Account assignments in key market segments as determined with sales manager (eg physician groups, hospital(s), Assisted Living, Independent Living, Home Health, and community contacts)
• Collaborate with referral sources and team members to facilitate open communication
• Develop and maintain strong relationships with Decision Makers, Decision Influencers, and other Contacts as possible and appropriate
• Other duties as assigned by Manager.
• Ability to work with individuals at all levels both within the organization and with outside contacts.
• Adequate computer skills for required data entry, reports and communication.
• Have or develop an understanding of financial options for Skilled Nursing coverage in order to explain options to potential patients/ residents and family members.
• Comply with HIPPA as this position may have access to protected health information in the resident’s clinical and financial records to conduct job duties.

Conocimientos

Sales experience

Relationship building

Educación

Bachelor’s Degree Preferred

Descripción del empleo

Diversicare Healthcare Services, LLC is seeking an external sales/marketing professional to grow business with hospitals, physicians, and other accounts. You will manage referrals, admissions, and patient transitions while working with Center teams to meet customer needs.

The role emphasizes building relationships with decision makers, educating customers, and navigating healthcare options to support appropriate placements and positive patient experiences.