Care Transition Coordinator

CURO Health Services; Mooresville (NC); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Care Transition Coordinator to support patient navigation within their care settings. This telephonic role offers a chance to make a significant impact on patient care while working from home. You will be part of a dedicated team, ensuring that patients receive the necessary support during their transitions. With a focus on professional growth, this position provides comprehensive benefits and competitive salaries, making it an excellent opportunity for those looking to advance in the healthcare field.

Benefits

Health insurance

401(k) plan

Tuition reimbursement

PTO

Mileage reimbursement

Fleet Program participation

Professional growth opportunities

Qualifications

• Minimum of 1 year experience in a healthcare-related field or healthcare call center.
• Strong analytical and problem-solving skills.

Responsibilities

• Perform chart reviews and support referral coordination for patients.
• Document and track patients within a Gentiva system.

Skills

Effective communication skills

Analytical skills

Problem-solving skills

Education

1 year experience in healthcare-related field

Job description

Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Overview

We are looking for a Care Transition Coordinator to join our team. This position will directly report to the VP Care Coordination and is responsible for supporting the Care transitions team in the navigation of patients between the Gentiva care setting. This role operates under established performance criteria.

1. Responsible for performing chart reviews and supporting referral coordination for patients.
2. Adheres to and participates in the company’s mandatory training, including HIPAA privacy practices, Business Ethics and Compliance programs, and company policies and procedures.
3. Documents and tracks patients within a Gentiva system and sends referrals as directed by the Director of Care Transitions.
4. Reviews medical records against nationally recognized clinical criteria guidelines.
5. This is a work-from-home telephonic position.

The shift is Monday to Friday, 8:00 AM to 4:30 PM EST.

About You

1. Minimum of 1 year experience in a healthcare-related field or healthcare call center.
2. High-speed Internet connection (minimum 10 Mb/s download speed and 2 Mb/s upload speed; 5 Mb/s upload recommended). Satellite internet services are not acceptable.
3. Effective communication skills with empathy over the phone and in interactions; excellent interpersonal skills.
4. Strong analytical and problem-solving skills.

We Offer

1. Comprehensive benefits package including health insurance, 401(k) plan, tuition reimbursement, and PTO.
2. Opportunity to participate in a Fleet Program.
3. Competitive salaries.
4. Mileage reimbursement.
5. Professional growth and development opportunities.

Legalese

1. This is a safety-sensitive position.
2. Employees must meet minimum requirements to be eligible for benefits.
3. Where applicable, employees must meet stage-specific requirements.
4. We are proud to be an EEO employer.
5. We maintain a drug-free workplace.

Location

Gentiva