Care Transition Coordinator -Home Health

LHC Group, Inc.; Fayetteville (TN); On-site; USD 50,000 - 80,000; Full time

Job summary

A forward-thinking company is seeking a dedicated Home Health Care Transition Coordinator to enhance patient care and support healthcare professionals. This role involves educating patients about home health services, managing transitions, and achieving production goals while maintaining strong relationships with healthcare providers. With a focus on personal and professional growth, this position offers flexibility and the opportunity to make a meaningful impact in the community. Join a team that values caring, belonging, and trust, and take your healthcare career to the next level.

Benefits

Flexible Work Hours

Learning and Development Opportunities

Company-wide Support

Health and Wellness Programs

Qualifications

• Must have one year home health experience or one year of hospital case management experience.
• Must have excellent verbal and written communication skills.

Responsibilities

• Achieve monthly personal production goals and manage sales budgets.
• Educate patients on home care services and coordinate transitions.

Skills

Verbal Communication

Written Communication

Organizational Skills

Negotiation Skills

Relationship Building

Computer Skills

Education

RN or LPN or SW or PT Licensure

Home Health Experience

Medical Marketing Experience

Tools

Microsoft Outlook

Job description

Summary

We are hiring a Home Health Care Transition Coordinator

At Baton Rouge General Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here.

In a Sales role, you can expect:

• learning and development opportunities in the ever-evolving state of healthcare
• ways to cultivate relationships and educate patients, families, and colleagues on resources to help lead healthy, productive lives
• flexibility for true work-life balance
• company-wide support and resources to help you achieve your goals

Take your healthcare sales career to a new level of caring. Apply today!

Responsibilities

• Achievement of monthly Personal Production Goals and MC admit budgets for assigned locations while being a good steward of the company’s financial resources by projecting a return on monies spent and managing to a Sales and Marketing expense budget.
• Successfully executes a weekly, monthly, and quarterly strategy to increase market share within facility assigned.
• Following Right of Choice, evaluates patient and orders for suitability for home care.
• Initiates face-to-face patient transition to educate the patient on LHC agency and identifies primary care physician to follow the plan of care.
• Presents agency Executive Director with identification of patient needs to obtain branch approval and acceptance and completes CTC encounter documentation in Home Care Home Base.
• On acceptance, coordinates organization of transfer orders, coordinates other ancillary services for the patient (DME | Infusion) as needed, educates patient on home care/ Hospice orders received from the referral source and home care and/ or hospice services.
• Acceptance to ensure all patient needs identified by the referral source are documented and met by the agency.
• Works closely with the Executive Director/Clinical Director to drive a vision of growth by focusing every team member on the needs and expectations of the referral community and patients.
• Responsible for all sales administration duties including, but not limited to, BOA expense entry compliance, BOA with associated Policies and Procedures, payroll time sheets, Weekly 3LS meetings with strategic updates, PTO requests, Attends all required sales calls and company provided in services, timely cell phone and e-mail correspondence.
• Educates patient on importance of the post facility discharge follow up appointment with the physician, on obtaining all necessary prescriptions prior to discharge from the hospital and confirm patient’s understanding of medication, pharmacy, and delivery method.
• Serves as a liaison between the LHC Group agency and all involved healthcare providers of newly referred patients as well as existing patients transferred to the hospital from the home health agency.
• Communicates to discharge planning any active patients that transfer from home health into a Facility and coordinates resumption of care with patient prior to discharge if applicable orders are obtained.
• Provides follow up feedback to case management team regarding status of readmissions and any non-admit decisions based on information provided to them by the LHC agency.
• Observes patient confidentiality at all times.
• Knows the features and benefits of the services provided by LHC Group. Is able to articulate competitive advantages, specialty programs, and Medicare guidelines. Educates the medical community about the services of our organization through effective sales calls and in-services with the appropriate tools and literature.
• Any other tasks that are assigned

Education and Experience

Experience Requirements

• Must have one year home health experience or one year of hospital case management experience.
• Must have one to three years medical marketing experience preferred

License Requirements

• Must have current RN or LPN or SW or PT licensure in state of practice
• Must have RT and/or technical school certification demonstrating strong clinical knowledge
• Reliable means of transportation and must have current driver's license and auto insurance

Skill Requirements

• Must have excellent verbal and written communication skills with all members of the healthcare team
• Must have excellent organizational skills and ability to complete competing priorities
• Must have thorough understanding of home health qualifying criteria and coverage guidelines
• Proficient computer skills.
• Excellent presentation, negotiation and relationship-building skills required.
• Must have strong computer skills to meet Microsoft Outlook and other software requirements.
• Must have the ability to work independently with minimal supervision and be self-motivated.

At LHC Group we are proud to offer benefits that support your physical and emotional wellbeing. Review LHC Group's comprehensive benefits and perks: https://bit.ly/LHCGBenefits