Care Team Manager

New Perspective; Franklin (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Annual bonus

401(k) with company match

Paid time off & holidays

Life insurance

Short-Term Disability

Long-Term Disability

Health Savings / Flexible Spending

Education assistance up to $5,000/year

Real-time earned wages access

Employee Assistance Program

Job summary

New Perspective is hiring a Care Team Manager to lead and mentor a team of caregivers delivering high-quality care to older adults in our communities. The role emphasizes relationships, training, and staff development within a servant-leadership culture.

You will train, motivate, and inspire teams to build strong resident-family relationships while collaborating with clinical and administrative staff to ensure excellent care and satisfaction.

Qualifications

• Experience in supervising and coaching care teams.
• Ability to schedule staff and ensure service plans are followed.
• Excellent communication with residents, families, and staff.
• Flexible schedule including weekends and holidays.
• Proficiency in English (verbal and written).

Responsibilities

• Supervise, train, and coach care team members in support of resident care.
• Ensure all resident service plans and records are read and followed.
• Collaborate to schedule adequate care team levels for quality delivery.
• Recruit, interview, hire, onboard, and train staff.
• Conduct performance reviews, coaching, and retention activities.
• Maintain frequent communication with residents' families.

Skills

People management

Communication

Empathy

Teamwork

Tech skills

English writing & speaking

Task management

Flexibility

Tools

Microsoft Office

Job description

New Perspective Franklin
7220 South Ball Park Drive
Franklin, WI 53132, USA

Description

Why New Perspective Senior Living? A career with a purpose starts here!

A career at New Perspective Senior Living is more than just a job, it's an opportunity to make a meaningful impact every day. Our culture is built on servant leadership; we empower team members to support one another, lead with compassion, and to put residents first in everything we do. Our unique care model focuses on four pillars: Physical Fitness, Brain Fitness, Dining Experience, and Social/Spiritual Enrichment in order to provide high quality care tailored each resident's unique needs and lifestyle.

As we work toward our goal of helping 10,000 residents Live Life on Purpose, every team member plays an important role in enriching the lives of seniors across our communities. At New Perspective, you'll find purpose, growth, and a supportive team that believes success begins with serving others!

Care Team Manager Position Overview

If your personality is fueled by meaningful relationships, then you need to check out our Care Team Manager position. The Care Team Manager leads and mentors a great team of caregivers who work hard to make a significant difference in the lives of older adults, daily! It’s your chance to use your skills to train, motivate, and inspire your team to build and nurture relationships with our residents, families, and clinical support team members. We offer a collaborative, servant leadership environment that supports your success and drives a high degree of resident satisfaction.

As an expanding company with a growing list of opportunities, we are senior living industry leader. New Perspective invests heavily in the development of their team members—providing leadership training, tuition reimbursement and career advancement. Make a difference in the life of an older adult AND your career and apply today!

Responsibilities

• Supervise, train, and coach care team members in support of quality delivery of resident care.
• Ensure all resident individualized service plans and service records are being read and followed by the care team.
• Collaborate with the Health and Wellness Director (HWD) to schedule care team at adequate levels to ensure quality program delivery.

Partner with Executive Director (ED) & Business Office Manager to recruit, interview, hire, onboard, and train staff.

Ensure care team performs in accordance with daily, weekly, and monthly task sheets.

Collaborate with the HWD and ED to conduct performance reviews, coaching, training, performance improvement counseling, and retention activities.

• Maintains frequent and delightful communication with residents' families.

Qualifications

• Strong passion for managing and developing others.
• Ability to work in a team environment.
• Strong communication and interpersonal skills.
• Empathy for the challenges experienced by residents, families, and team members, with the problem-solving skill sets to support them.
• Strong computer skills and ability to interact with a variety of electronic devices.
• Ability to communicate effectively verbally and in writing using the English language.
• Ability to handle multiple tasks simultaneously.
• Ability to work a flexible schedule, including weekends and holidays.
• This role is eligible for an annual bonus!
• 401(k) with Company Match!
• Paid Time Off and Holidays
• Company-Paid Basic Life Insurance
• Voluntary Short-Term Disability
• Company-Paid Long-Term Disability
• Health Reimbursement Account/Health Savings Account
• Flexible Spending Accounts
• Education assistance - up to $5,000 per calendar year!
• Real-time Access to Earned Wages
• Employee Assistance Program

*Benefits vary by full-time, part-time, and PRN status.

New Perspective is an Equal Opportunity Employer.

INDHRLY

Care Manager

Senior Living

Resident Assistant

Lead Caregiver

House Manager

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.