Care Supervisor-Bilingual Spanish Speaking

Help At Home, LLC; Joliet (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Care Supervisor to lead a team in delivering exceptional care to clients. This role involves overseeing client care plans, training staff, and ensuring compliance with regulations. With a commitment to personal independence and quality service, this position offers a chance to make a meaningful impact in the lives of others. The company provides competitive weekly pay, generous bonuses, and opportunities for career growth in a supportive environment. Join a team that values your contributions and fosters professional development.

Benefits

Healthcare, Dental, and Vision Insurance

Paid Time Off

401(k) Plan

Ongoing Training Opportunities

Direct Deposit Options

Cash Card Options

Career Growth Opportunities

Qualifications

• 2 years of management/supervisory experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Monitor performance of field staff providing personal care.
• Document and maintain accurate records of clients' conditions.
• Communicate schedules and changes proactively.

Skills

Management Skills

Bilingual (Spanish/English)

Professional Communication

Training and Development

Education

High School Diploma or Equivalent

Bachelor's Degree (Preferred)

Job description

Help at Home is hiring a Care Supervisor! We offer weekly pay starting at $18.00-$21.50 per hour and a generous incentive program – up to $10,000 in bonuses per year!

Help at Home, LLC is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. We are committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.

Job Summary:

We are currently seeking an experienced Care Supervisor to oversee and ensure the successful implementation of all provided services for our clients within their assigned areas. The employee will be responsible for ensuring that client care plans meet client needs and that caregivers provide an exemplary level of care aligned with our organization’s vision, mission, and values.

Responsibilities

1. Maintain assigned clients' files, employee files, and all related paperwork.
2. Provide direct training to field staff on client Care Plans.
3. Monitor the performance of field staff who provide personal care to ensure quality service.
4. Communicate schedules and changes proactively with clients, staff, referral sources, and management.
5. Prepare and submit routine department reports as required.
6. Document and maintain accurate records of clients' conditions and services.
7. Conduct and record client satisfaction surveys, in-home visits, employee evaluations, and training.
8. Handle client complaints appropriately, document issues, and report significant problems for resolution.
9. Ensure compliance with local, state, and federal laws, as well as company policies.
10. Perform other duties as assigned.

Qualifications/Educational Requirements

1. Bachelor's degree preferred but not required.
2. Bilingual Spanish/English preferred.
3. 2 years of management/supervisory experience preferred but not required.
4. Must be at least 18 years old.
5. High school diploma or equivalent required.
6. Ability to work in a fast-paced environment with professional communication skills.

Benefits:

Our team is the foundation of our work. We offer:

1. Weekly pay at $18.00-$21.50 per hour.
2. Options for direct deposit or cash card.
3. Healthcare, dental, and vision insurance.
4. Paid time off.
5. 401(k) plan.
6. Ongoing, in-depth training opportunities.
7. Meaningful work with clients who need your help.
8. Career growth and experience with an industry leader with over 40 years of history in a high-demand field.
9. Office hours from 8:00 a.m. to 5:00 p.m.

Candidates must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location; please ask for details at your interview. Employees are eligible for hiring bonuses after 90 days.

The above statements describe the general nature and level of work performed by personnel in this role. They are not exhaustive of all responsibilities, duties, and skills required. Reasonable accommodations may be made for individuals with disabilities to perform essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants, regardless of race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other protected status.

Data Security and Privacy Statement

We prioritize protecting your personal information during the hiring process, complying with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data is used solely for employment assessment and will not be shared improperly.

We employ strong security measures to safeguard your information. By applying, you consent to this process. You may access, modify, or request deletion of your data by contacting us.

Employees must follow our data protection policies and legal requirements to protect sensitive information.