Care Specialist (Arabic Speaking)

REMOTE PATIENT DEVICES LLC; United States; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Work from home

Medical insurance

Dental insurance

Vision insurance

PTO

401K

Short-term disability

Life Insurance

Gym membership

Incentives

Training

Advancement

Job summary

Remote Patient Devices LLC seeks a Care Coordinator to assist patients in maintaining and improving their health. You will act as liaison between patients and providers, monitoring patient data and speaking with patients by phone.

Responsibilities include verifying demographics, creating a care plan, reviewing readings, and communicating with practices when readings exceed parameters. Training occurs in Downers Grove, with remote work thereafter.

Qualifications

• Certified and Active: CNA, CMA, RMA, CCMA, or LPN.
• Must be available for 4 weeks of in-person training in our Downers Grove office.
• Ability to follow HIPPA guidelines.
• Handle potentially difficult conversations calmly and professionally.
• Previous F2F healthcare experience required.
• Previous phone experience preferred.
• Bilingual candidates a plus.

Responsibilities

• Verify and record the patient's demographics, medical issues, medications and risk management factors to create a clinical summary.
• Create a patient-centered, comprehensive plan of care for all health issues affecting them.
• Review and evaluate readings.
• Communicate with practices, based on established protocols, when readings exceed established parameters.
• Assist patients in communicating with their providers.
• Ensure continuity of care by setting and reminding patients of regularly scheduled visits.

Job description

Job Details

Remote Patient Devices LLC is seeking a highly organized and detail-oriented Care Coordinator to assist patients in maintaining and improving their health. You will act as the liaison between patients and their providers, by monitoring patient data, and speaking with patients by phone.

Conversations include:

• Reviewing device readings.
• Educating patients on improving their symptoms.
• Supporting patients with their plan of care established by their provider.

Principal Duties:

• Verify and record the patient's demographics, medical issues, medications and risk management factors to create a clinical summary.
• Create a patient-centered, comprehensive plan of care for all health issues affecting them.
• Review and evaluate readings.
• Communicate with practices, based on established protocols, when readings exceed established parameters.
• Assist patients in communicating with their providers.
• Ensure continuity of care by setting and reminding patients of regularly scheduled visits.

Requirements:

• Certified and Active: CNA, CMA, RMA, CCMA, or LPN.
• Must be available for 4 weeks of in-person training in our Downers Grove office.
• Ability to follow HIPPA guidelines.
• Handle potentially difficult conversations calmly and professionally.
• Previous F2F healthcare experience required.
• Previous phone experience preferred.
• Bilingual candidates a plus.

Benefits:

• Work from home after training.
• Medical, dental, and vision insurance available.
• PTO for Full-Time employees.
• 6 paid and 2 floating holidays per year.
• 401K
• Short-term disability.
• Employer paid basic Life Insurance
• Gym Membership
• Salary plus incentives.
• No more standing or lifting for long hours.
• Flexible scheduling.
• Ongoing education and training.
• Opportunities for advancement.

Join our dedicated team of professionals who are committed to providing high-quality care and support.