Care Review Coordinator — Non-Clinical Admin Support

Molina Healthcare; Long Beach, Northern (CA, KY); Hybrid; USD 276,000 - 4,187,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Molina Healthcare is seeking a non-clinical administrative support specialist to assist the utilization management team. You will handle telephone support, data entry, and provider inquiries to help coordinate approval processes and care delivery.

The role emphasizes accuracy, confidentiality, and the ability to manage multiple letters and deadlines in a fast-paced health care environment. Strong Microsoft Office skills and clear written communication are essential.

Qualifications

• 1+ year administrative support in healthcare or related field.
• Demonstrates accuracy and attention to detail in correspondence.
• Ability to manage multiple letters and deadlines with diligence.
• Excellent verbal and written communication skills.
• Willingness to learn new software and lines of business.
• Maintains confidentiality and regulatory compliance in processing letters.

Responsibilities

• Provides telephone, clerical and data entry support for the care review team.
• Enters authorizations and provider inquiries, verifies eligibility and benefits.
• Responds to service authorization requests submitted by phone, fax, or mail.
• Contacts physician offices to request missing information and clarification.

Skills

Administrative support

Attention to detail

Organization

Communication skills

Time management

Confidentiality

Regulatory compliance

Team collaboration

Adaptability

Research

Tools

Microsoft Office

Job description

Molina Healthcare is seeking a non-clinical administrative support specialist to assist the utilization management team. You will handle telephone support, data entry, and provider inquiries to help coordinate approval processes and care delivery.

The role emphasizes accuracy, confidentiality, and the ability to manage multiple letters and deadlines in a fast-paced health care environment. Strong Microsoft Office skills and clear written communication are essential.