Care Promoter 1

ChenMed; Deerfield Beach (FL); On-site; USD 23,419 - 33,420; Full time

Benefits offered by this job

Comprehensive employee benefits

Career development opportunities

Strong work-life balance

Job summary

ChenMed is seeking a Care Promoter 1 in Deerfield Beach, Florida. This unlicensed medical professional will perform both administrative and clinical tasks to support a Physician-lead Care Team. Responsibilities include taking patient vital signs, assisting with examinations, and coaching patients on healthy lifestyle choices. The position offers a pay range of $17.00 to $24.26 hourly and is part of a company focused on changing lives for both patients and team members.

Qualifications

• Spoken and written fluency in English.
• Knowledge of medical products, terminology, standards, policies and procedures.

Responsibilities

• Measure and record patient vital signs and medical history.
• Assist physicians with examinations.
• Prepare and administer medications under supervision.
• Provide health coaching to patients for healthy lifestyle choices.

Skills

Interpersonal and customer service skills

Communication skills

Time-management skills

Organizational skills

Detail-oriented

Proficient in Microsoft Office Suite

Ability to collaborate effectively

Ability to act calmly in stressful situations

Job description

We’re unique. You should be, too. We’re changing lives every day for both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Care Promoter 1 is an unlicensed medical professional cross‑trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. Duties vary by setting, but include administrative duties and clinical duties under direct physician supervision, as part of a Physician‑lead Care Team focused on comprehensive primary care for a specific patient population.

Essential Job Duties / Responsibilities

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
• Perform non‑critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first‑aid procedures; uses CPR skills when necessary, all under physician supervision.
• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager’s discretion.

Knowledge, Skills & Abilities

• Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families.
• Exceptional oral and written communication skills, time‑management skills and organizational skills.
• Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, and front desk staff.
• Mindset focused on resolving problems for patients and achieving team goals.
• Knowledge of medical products, terminology, services, standards, policies and procedures.
• Skilled in basic phone and computer operation.
• Must be detail‑oriented to ensure accuracy of reports and data.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Ability to act calmly in busy or stressful situations.
• Proficient skills in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and other software.
• Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.
• Spoken and written fluency in English.

Pay Range

$17.0 - $24.26 hourly. The posted pay range represents the base hourly rate or the base annual full‑time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for bonuses or commissions.

Employee Benefits

ChenMed offers comprehensive benefits, career development and advancement opportunities, and a strong work‑life balance. Employees enjoy benefits that support their well‑being and professional growth.