Care Promoter 1

ChenMed LLC; Deerfield Beach (FL); On-site; USD 23,419 - 33,420; Part time

Job summary

ChenMed LLC in Deerfield Beach, Florida is seeking a Care Promoter to assist in medical tasks and support patient needs. The role involves measuring patient vital signs, preparing patients for exams, and providing health coaching to improve lifestyle choices.

Ideal candidates will demonstrate exceptional communication skills, a compassionate attitude towards patients, and are detail-oriented. The position includes an employee benefits package and operates on an hourly pay range of $17.00 - $24.26.

Qualifications

• Spoken and written fluency in English.
• Ability to maintain organized systems to ensure timely patient flow.
• Ability to act calmly in stressful situations.

Responsibilities

• Measure and record patient vital signs and medical history.
• Prepare patients for examinations and communicate with physicians.
• Provide health coaching to a defined group of patients.

Skills

Excellent interpersonal and customer service skills

Oral and written communication

Time-management

Organizational skills

Knowledge of medical products and terminology

Proficient in Microsoft Office Suite

Detail-oriented

Job description

Care Promoter 1

Care Promoter 1 is an unlicensed medical professional cross‑trained to perform routine administrative and clinical tasks to keep medical centers running smoothly.

Essential Job Duties / Responsibilities

• Measure and record patient vital signs and medical history.
• Catalog and communicate patient needs to physicians, clinicians, specialists, and other clinical personnel.
• Prepare patients for examinations and perform routine screening tests, assist physicians with exams, and explain treatment procedures and instructions to patients.
• Observe patients and report any changes in patient conditions to physicians, clinicians, specialists, or other clinical personnel.
• Perform non‑critical medical and therapeutic procedures based on medical instructions.
• Collect phlebotomy and other lab specimens and perform basic waived lab tests.
• Prepare and administer medications; change dressings, apply bandages, remove sutures, perform other first‑aid procedures; use CPR skills when necessary, all under physician supervision.
• Maintain supplies, equipment, stocks, and sterilize instruments; practice OSHA safety standards; perform accurate, legal, and ethical documentation at all times.
• Process patient phone messages, return calls, and route them to other team members as appropriate; call patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, call in prescriptions to the pharmacy.
• Use communication skills with appropriate medical terminology and follow legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices.
• Follow up with coached patients via weekly calls.
• Perform other duties as assigned and modified at the manager’s discretion.

Knowledge, Skills & Abilities

• Excellent interpersonal and customer service skills with compassion and empathy toward patients and families.
• Exceptional oral and written communication, time‑management, and organizational skills.
• Ability to collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, and front‑desk staff.
• Mindset focused on resolving problems for patients and achieving team goals.
• Knowledge of medical products, terminology, services, standards, policies and procedures.
• Skilled in basic phone and computer operation.
• Detail‑oriented to ensure accuracy of reports and data.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Ability to act calmly in busy or stressful situations.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and related software.
• Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.
• Spoken and written fluency in English.

Pay Range

$17.0 - $24.26 Hourly

Employee Benefits

See employee benefits at https://chenmed.makeityoursource.com/helpful-documents