Care Promoter

ChenMed

Town of Florida (NY)

On-site

USD 23,419 - 33,420

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

A healthcare provider in New York seeks an entry-level Care Promoter 1. This role involves performing routine administrative and clinical tasks under physician supervision. You will assist patients with vital sign measurements, help in examinations, and provide health coaching. Ideal candidates will have excellent interpersonal skills, a strong attention to detail, and proficiency in basic computer operations. This position offers a competitive hourly rate and opportunities for career development in a supportive work environment.

Qualifications

Ability to perform routine administrative and clinical tasks under supervision.
Excellent interpersonal skills with empathy towards patients.
Skilled in basic medical procedures and documentation.

Responsibilities

Measure and record patient vital signs and medical history.
Assist physicians with exams and explain medical procedures to patients.
Process patient messages and manage prescription calls.

Skills

Interpersonal and customer service skills

Oral and written communication skills

Time management

Organizational skills

Knowledge of medical products and terminology

Basic phone and computer operation skills

Detail-oriented

Ability to act calmly under stress

Microsoft Office Suite proficiency

Travel willingness

Job description

We’re changing lives every day for both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

Job Overview

The Care Promoter 1 is an unlicensed medical professional cross‑trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. Responsibilities vary by location, size and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician‑lead Care Team focused on providing excellent and comprehensive primary care for a specific population of patients.

Essential Responsibilities

Measures and records patient vital signs; records patient interview and medical history.
Catalogs and communicates patient needs to the PCP, clinician, specialist and/or other clinical personnel.
Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
Observes patients and reports any changes in patient conditions to the PCP, clinician, specialist and/or other clinical personnel.
Perform non‑critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.
Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
Performs other duties as assigned and modified at manager’s discretion.

Knowledge, Skills & Abilities

Excellent interpersonal and customer service skills with a heart of compassion and empathy towards patients and families.
Exceptional oral and written communication skills, time management, and organizational skills.
Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, etc.
Mindset focused on resolving problems for patients and achieving team goals.
Knowledge of medical products, terminology, services, standards, policies and procedures.
Skilled in basic phone and computer operation.
Must be detail‑oriented to ensure accuracy of reports and data.
Ability to maintain effective and organized systems to ensure timely patient flow.
Ability to act calmly in busy or stressful situations.
Proficient skills in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and other related software.
Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.
Spoken and written fluency in English.

Pay Range

$17.00‑$24.26 Hourly. The posted pay range represents the base hourly rate or base annual full‑time salary. Final compensation will depend on experience, education, geographic location, and other factors. This position may also be eligible for bonuses or commissions.

Employee Benefits

https://chenmed.makeityoursource.com/helpful-documents

We’re ChenMed and transforming healthcare for seniors by providing comprehensive care. We’re a family‑owned, physician‑led organization. We offer great compensation, comprehensive benefits, career development and a work‑life balance that supports growth.