Care Plan Coordinator - Social Service Technician 3 - Day Serices

Home, Hope and Healing Inc. & Aspire Behavioral Health and Counseling; Albany (GA); On-site; USD 22,000 - 32,000; Full time

Job summary

Albany Area Community Service Board is seeking a Care Plan Coordinator SST3 to manage case coordination and support plans in the IDD Day Services Primus unit. The role is non-exempt and located in Dougherty County, GA, with typical daytime hours and potential shift flexibility for coverage needs.

Responsibilities include maintaining medical records, attending team staffings, preparing assessments, supervising staff, and ensuring compliance with treatment plans while upholding safety and quality

Qualifications

• Bachelor's degree in a social services related field and one year experience in a social services related position OR a high school diploma and three years in social services delivery.
• Possess basic reading, writing, and math skills; able to lift 50 pounds; crisis intervention training; able to use a computer; valid driver's license and auto insurance.

Responsibilities

• Maintain individual medical records.
• Attend staffings and participate in goal planning.
• Prepare/monitor reports and assessments (Bio-psychosocial, HRST, Integrated Summary, AIMS).
• Attend required trainings for all direct staff.
• Supervise staff, including scheduling, completing MRFs/PMFs, incident reports, and training monitoring.
• Review tracking notes for accuracy and detail; monitor tracking for correct frequency.
• Complete 2 face-to-face visits per month with each caseload individual.
• Complete monthly contact notes.
• Provide guidance on curriculum development and handling challenging behaviors.
• May transport individuals using personal or agency vehicles.
• May cover a classroom when required by staffing ratios.
• Conduct quarterly supervisory visits with those who report directly to you.
• Assist transportation, CAI, and supported employment supervisory duties.

Skills

Crisis intervention

Computer literacy

Reading/writing basic math

Driving

Education

Bachelor's degree in social services

High school diploma or GED

Job description

ALBANY AREA COMMUNITY SERVICE BOARD

Job Description

ORGANIZATIONAL RELATIONSHIPS

Position Title: Care Plan Coordinator SST3 Status: Non-Exempt

Position Number: Date: 02.05.2025

Work Unit: IDD Day Services Primus County: Doughtery

Immediate Supervisor's Title: Community Supports Day Coordinator (IDD Director)

B. Qualifications

Bachelor's degree in a social services related field AND one year experience in a social services related position OR A high school diploma (or GED) AND three years of full time experience in social services delivery (e.g. case management, outreach, prevention/education, etc). A Human Services Bachelor degree is preferred.

Possess basic reading, writing, and math skills; able to lift 50 pounds; able to complete Crisis Intervention training; able to use a computer; able to maintain a valid driver's license and able maintain valid auto insurance.

EQUIPMENT THAT REQUIRES SAFE AND EFFECTIVE USE (Include emergency equipment, treatment equipment and high-risk equipment)

Computer, printer, calculator, fax machine, telephone, copy machine, 15 passenger van, fire extinguisher, wheel chairs and other individual adaptive equipment

D BLOODBORNE PATHOGEN CATEGORY

D BLOODBORNE PATHOGEN CATEGORY (check one)

____ Employee routinely performs tasks that involve exposure to blood or other potentially infectious material as part of their assigned duties (Category I).

__X_ Employee performs assigned tasks, which do not involve exposure to blood or other potentially infectious material, BUT may require performing unplanned category I tasks (Category II).

____ Employee performs assigned tasks, which involve no exposure to blood or other potentially infectious material AND performance of category I tasks are not a condition of employment (Category III).

E. MANDATORY TRAINING CATEGORY

Administrative _X___Direct Care ____Medical

PERFORMANCE IMPROVEMENT

The Albany Area Community Service Board goal is to continually improve the delivery of service by improvement of individual outcomes and satisfaction. All employees have a role in performance improvement and are expected to interact collaboratively with co-workers, and other contacts to provide consistent, high-quality, individual focused services.

G. AGE RELATED AND SPECIAL NEEDS OF POPULATION SERVED

Work requires the knowledge and skills necessary to provide direct individual services appropriate to Developmental Disabilities whose ages range from 18 to retirement.

Staff Should Be Able To

• Demonstrate knowledge and skill in non-violent crisis intervention techniques.
• Display knowledge of agency, community, and institutional resources and referral processes.
• Assist individuals and staff in appropriate goal setting and implementation of the treatment plan; display knowledge of discharge planning
• Display knowledge of HFR, Regional Board, CARF, and AACSB compliance requirements.
• ASSIGNED DUTIES

ASSIGNED DUTIES

• Maintain individual medical records
• Attend staffings and participate in goal planning
• Prepare/monitor reports and assessments such as the Bio-psychosocial, HRST, Integrated Summary, AIMS, etc.
• Attend training required of all direct staff members
• Supervise staff.
  • This includes, but is not limited to, scheduling work hours, completing MRFs and PMFs, completing or reviewing incident reports, and scheduling and monitoring training to ensure all are completed in accordance with policy.
  • Counsel employees to ensure they know what is working and what is not working.
• Review tracking notes for accuracy (following the intent of the goals) and detail. Monitor tracking for correct frequency.
• Complete 2 face to face visits per month with each individual on your caseload.
• Complete contact notes monthly
• Provide guidance and support to instructors on the development and implementation of activities (curriculum).
• Provide guidance and support to instructors unable to manage inappropriate behaviors.
• May be required to transport individuals using your personal vehicle or an agency vehicle.
• May be required to cover a classroom when required by staffing ratios.
• Conduct quarterly supervisory visits with those who report directly to you
• Serve as the primary supervisor for transportation, CAI, and supported employment.
• Other duties are required.

Normal hours: Monday-Friday, 8:00 AM 4:00 PM with working lunch. Position does require flexibility to work various day, evening, night and weekend shifts when needed. May be necessary to participate in emergency call rotation or cover shift if adequate coverage cannot be obtained by direct care staff. This is an hourly position and deemed non-exempt.

VERIFICATION

Signature of Employee Date
Signature of Supervisor Date
Signature of Team Leader/Program Manager Date