Care Package Coordinator & Provider Liaison

Portsmouth City Council; United States; Hybrid; USD 35,000 - 46,000; Full time

Job summary

Portsmouth City Council is seeking a detail-oriented administrator to arrange care packages and placements for Adult Social Care clients. You will create and send contract order forms to providers and ensure timely, accurate recording of all orders across care packages.

You will also liaise with Adult Social Care and providers to resolve queries and amend packages as needs change. The role requires strong interpersonal skills, the ability to plan and prioritise, and proficiency in Microsoft

Qualifications

• Good interpersonal skills and ability to liaise with practitioners and providers.
• Ability to plan and prioritise workload.
• Work autonomously under pressure and meet deadlines.
• Strong investigative skills and attention to detail.
• Competent in Microsoft Office applications.

Responsibilities

• Arrange packages of care and placements for Adult Social Care clients with care providers.
• Record all orders accurately and keep records up to date.
• Liaise with Adult Social Care and providers to resolve queries.
• Amend care packages to reflect changes in care needs.
• Handle multiple tasks and juggle commissions when required.

Skills

Interpersonal skills

Planning

Autonomy under pressure

Investigative skills

Customer service

Tools

Microsoft Office

Job description

Portsmouth City Council is seeking a detail-oriented administrator to arrange care packages and placements for Adult Social Care clients. You will create and send contract order forms to providers and ensure timely, accurate recording of all orders across care packages.

You will also liaise with Adult Social Care and providers to resolve queries and amend packages as needs change. The role requires strong interpersonal skills, the ability to plan and prioritise, and proficiency in Microsoft