Care Operations Manager: Quality & Compliance Leader

McCarthy Stone; Olney (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

McCarthy Stone in Olney, IL is seeking a Care Operations Leader to oversee daily operations, ensuring high-quality care and support for residents. You will lead and inspire a dedicated care team while maintaining CQC compliance and managing audits and safeguarding processes.

The role requires collaboration with Sales and Rentals teams to promote occupancy and community engagement, effective budget management, and building strong relationships with residents, families, and external professionals

Qualifications

• Oversee the daily operations of the development, ensuring high-quality care and support.
• Lead, inspire and supervise a dedicated care team.
• Maintain CQC compliance and manage audits, quality checks, and safeguarding.
• Collaborate with Sales and Rentals Teams to promote occupancy and community engagement.
• Manage budgets and ensure financial processes are followed.
• Build strong relationships with residents, families, and external professionals.
• Promote wellbeing and independence through tailored support and activities.

Job description

McCarthy Stone in Olney, IL is seeking a Care Operations Leader to oversee daily operations, ensuring high-quality care and support for residents. You will lead and inspire a dedicated care team while maintaining CQC compliance and managing audits and safeguarding processes.

The role requires collaboration with Sales and Rentals teams to promote occupancy and community engagement, effective budget management, and building strong relationships with residents, families, and external professionals