Care Navigator: Oncology & Outpatient Care

Trinity Health; Livonia (MI); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Day-one benefits

Work-life balance

Opportunities for advancement

Job summary

Trinity Health IHA Medical Group is seeking a compassionate Care Manager to join our outpatient team. You will guide patients through their healthcare journey with clinical triage, care coordination, and ongoing education to improve outcomes and the patient experience.

The role emphasizes collaboration with the health care team, self-management support for at-risk patients, and transitions of care to prevent readmissions. Oncology experience and CCM/CCP certification are valued.

Qualifications

• RN graduate with valid Michigan license and CPR certification.
• 3–5 years of clinical oncology care experience in primary/ambulatory care, home health, SNF, or hospital within the last five years.
• CCM/CCP certification preferred but not required.

Responsibilities

• Collaborate with the health care team and patient to provide quality, efficient, patient-centered, and cost-effective services.
• Provide self-management support and patient education to at-risk patients to prevent chronic conditions.
• Deliver targeted interventions to avoid hospitalization and ER visits; ensure proper triage within protocols.
• Assess, plan, implement, monitor, and evaluate individualized patient care to optimize health.
• Assist with transitions of care for hospitalized patients to reduce readmissions.
• Coordinate care across the continuum with the team to optimize resource use and outcomes.

Skills

Care coordination

Clinical triage

Patient education

Chronic disease management

Oncology care

Education

Registered Nurse program graduate (RN)

Job description

Trinity Health IHA Medical Group is seeking a compassionate Care Manager to join our outpatient team. You will guide patients through their healthcare journey with clinical triage, care coordination, and ongoing education to improve outcomes and the patient experience.

The role emphasizes collaboration with the health care team, self-management support for at-risk patients, and transitions of care to prevent readmissions. Oncology experience and CCM/CCP certification are valued.