Care Navigator for Benefits & Community Resources

Kids First Services, Inc.; New York (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Hourly Pay: $21–$25 per hour

Performance Bonus Opportunities

Career Growth Opportunities

Supportive team environment

Job summary

Kids First Services, Inc. is seeking a Care Coordinator in New York to help clients navigate Medicaid, housing, food programs, transportation, and other community resources. You will work with clients, government agencies, and partners to ensure access to needed services.

The role emphasizes intake assessments, referrals, and strong coordination across providers, with a focus on compliant service delivery and client advocacy.

Qualifications

• High School Diploma required; higher degree in social services or health administration preferred.
• Strong communication and interpersonal skills.
• Ability to work with diverse populations and individuals in need.
• Basic computer skills and data entry experience with case management systems.

Responsibilities

• Conduct client intake and assess social and healthcare-related needs.
• Assist clients with applications for government programs such as Medicaid, SNAP, housing assistance, and other benefits.
• Connect clients with appropriate community resources and service providers.
• Track referrals and follow up to ensure services are received.
• Maintain accurate documentation and case notes in internal systems.
• Communicate with government agencies, healthcare providers, and community organizations to coordinate services.
• Provide ongoing support and guidance to clients throughout the service process.
• Ensure compliance with program requirements and organizational policies.

Skills

Strong communication and interpersonal

Diverse populations experience

Organizational & time-management

Case management software basics

Education

High School Diploma

Associate’s or Bachelor’s degree in Social Work / Human Services / Public Health / Healthcare Administration

Tools

Case management systems

Job description

Kids First Services, Inc. is seeking a Care Coordinator in New York to help clients navigate Medicaid, housing, food programs, transportation, and other community resources. You will work with clients, government agencies, and partners to ensure access to needed services.

The role emphasizes intake assessments, referrals, and strong coordination across providers, with a focus on compliant service delivery and client advocacy.