Care Navigator for Adult Medicine

Community Health Services, Inc.; Hartford (CT); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan and employer match

Paid Time Off

9 Paid Holidays

Competitive Pay

Life Insurance

Short Term Disability

Long Term Disability

Employee Assistance Programs

Worker’s Compensation

Leave Programs

Job summary

Community Health Services, Inc. in Hartford, CT is seeking a Care Coordinator I in the Adult Medicine department.

This non-exempt, full-time role involves patient-centered administrative support to the Nurse Care Coordinator Supervisor, coordinating referrals, and ensuring timely follow-up within the electronic health record. Responsibilities include assisting with prior authorizations, providing patient records, coordinating transitions from hospital or ED visits, and helping patients overcome

Qualifications

• High school diploma or equivalent is required.
• CPR certification at the healthcare provider level or eligible to obtain within 90 days of hire.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).

Responsibilities

• Coordinate referrals for medical services and assist patients with pre-visit planning, including prior authorizations and transportation needs.
• Compile and provide patient records to external providers as required and complete referrals.
• Ensure referrals are addressed in a timely manner by submitting, processing, tracking, and following up on all referrals.
• Collaborate with medical records to ensure reports and test results are captured in the EHR.
• Communicate with patients to identify and resolve barriers to care, including language and transportation issues.
• Assist patients in transitioning from inpatient or emergency department visits by coordinating appointments.
• Advocate for patients with insurers, providers, and governmental agencies to access care.

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Community Health Services, Inc. in Hartford, CT is seeking a Care Coordinator I in the Adult Medicine department.

This non-exempt, full-time role involves patient-centered administrative support to the Nurse Care Coordinator Supervisor, coordinating referrals, and ensuring timely follow-up within the electronic health record. Responsibilities include assisting with prior authorizations, providing patient records, coordinating transitions from hospital or ED visits, and helping patients overcome