Care Navigator

ScribeAmerica; Aurora (CO); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

No experience required

Paid training through Scribe U

Clinical exposure

Full-time and part-time roles

Career growth

Tuition savings

Job summary

ScribeAmerica is hiring a Care Navigator to support patients and families on-site across multiple healthcare settings. You will help develop and monitor individualized care plans, coordinate access to care resources, and communicate with care teams to ensure smooth patient journeys.

No experience is required as paid training is provided through Scribe University, with real-life clinical exposure and opportunities for career growth within a flexible full-time or part-time schedule.

Qualifications

• Ability to engage patients, families and caregivers in care plans.
• Strong communication with care team and patients.
• Demonstrated cultural/linguistic appropriateness in interactions.
• Familiarity with regulatory environments and insurance considerations.
• Proficient documentation and data entry in clinical systems.

Responsibilities

• Engage patients, families and their caregivers in understanding, establishing and monitoring patient care plans in a manner that is culturally and linguistically appropriate.
• Coordinate the patient’s care by facilitating patient, family or caregiver access to medical home providers, employees and other community resources.
• Conduct and document assessments of patient needs and resources for effective self- care management .
• Communicate with and provide feedback to referral sources including physicians, advanced practice providers, behavioral health specialists, social services , employees and/or care coordinators as appropriate.
• Document each patient’s individualized care plan and care coordination in the facility’s database.

Skills

Patient care coordination

Communication skills

Cultural sensitivity

Regulatory knowledge

Documentation

Job description

About ScribeAmerica:

Launch your healthcare journey with a company that’s making a real difference. We’re huge – over 3,000 locations! – and we’re recognized as a top workplace by Forbes and Handshake. We’ll set you up for success with flexible work options (Full or Part time) and invest in your development with unique resources like our industry‑leading training program.

What’s a Care Navigator?

The Care Navigator serves as an integral part of the medical care team to help empower and engage patients in their healthcare. Care Navigators act as the primary contact point, advocate and source of information for patients and the community partners who help treat them. While the Care Navigator’s duties may vary depending on clinical placement, the overarching purpose of this position is to collaborate with patients to provide education and care coordination to help them manage their medical conditions and health, while allowing medical providers to practice more effectively and efficiently.

What You’ll Do

• Engage patients, families and their caregivers in understanding, establishing and monitoring patient care plans in a manner that is culturally and linguistically appropriate.
• Coordinate the patient’s care by facilitating patient, family or caregiver access to medical home providers, employees and other community resources.
• Conduct and document assessments of patient needs and resources for effective self- care management .
• Communicate with and provide feedback to referral sources including physicians, advanced practice providers, behavioral health specialists, social services , employees and/or care coordinators as appropriate.
• Document each patient’s individualized care plan and care coordination in the facility’s database.

The Benefits

• No experience required — we’ll train you!
  • Paid training through Scribe University and hands‑on clinical instruction
• Real life clinical exposure, mentorship, and physician shadowing
• Full-time and part-time roles available
• Opportunities for career growth and advancement
• Ross University School of Medicine - up to $9,500 Tuition Savings
• American University School of Medicine - up to $9,500 Tuition Savings
• Purdue Global - up to 20% off tuition reduction
• American College of Education - up to 3% reduced tuition rates
• Rasmussen College - Up to $7,000 in Tuition Savings
• Lynn College (Online Degree Program) - $2,250 (or more) on a bachelor's degree program
• Kaplan prep courses- 20% tuition for undergraduate programs & 14% on graduate programs
• Ignite Your Future Benefits including:
  • Discounts on Apple, Dell, AT&T, and AAA
  • Travel discounts (hotels, flights, car rentals, Lyft)
  • Theme park ticket savings
• MyFlexPay: Get paid when you need it most
• Recruitment Opportunities (connect with colleges, career advisors, and professional schools)
• Health, Dental, Vision, PTO and 401k (for full-time employees only)
  • Benefits eligibility varies based on position, employment status, length of service, and geographic location
• A Diverse, Equitable, and Inclusive culture

Where You’ll Work

As an on‑site medical scribe, you could work in a variety of healthcare settings — from doctor’s offices to emergency departments. With over 80 specialties nationwide, we’ll match you to the best fit based on your schedule, interests, and location.

• Outpatient (Doctor’s Office): Typically weekday hours (around 8–5, Monday–Friday), with some offices offering evening or weekend shifts. Ideal if you prefer a consistent routine.
• Emergency Department: Open 24/7 — there’s always something happening! Great for those who need flexibility or are balancing school and other commitments.

Schedule Options

We offer both part‑time (2–3 shifts per week) and full‑time (3–4 shifts per week) positions. Shifts are usually 8 hours but can vary depending on site needs.

Compensation range

Our compensation for this position is $18.00, depending on qualifications, experience, and geographic location.

What You’ll Need

• Ability to apply critical thinking skills and make sound judgments both while performing daily responsibilities and throughout the patient’s continuum of care.
• Knowledge and demonstrated abilities to work in a regulatory climate that includes oversight by federal and state laws and contracts with insurance companies.
• Effective oral and written communication skills.
• Excellent interpersonal skills reflecting clarity and diplomacy; communicates accurately and effectively with all levels of employees and management.
• Detail oriented, thorough and able to handle multiple tasks and projects with varying deadlines and priorities.
• Ability to interpret and relay to patients, families and caregivers the applicable Medicare , Medicaid or private insurance coverage for ordered services to include information about coverage limits and any costs the patient may incur.

ScribeAmerica provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, ScribeAmerica complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ScribeAmerica expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of ScribeAmerica’s employees to perform their job duties may result in discipline up to and including discharge.

Wages may vary depending on experience, location and state