Care Manager: Remote Care Coordination & Support

COLUMBUS MEDICAL SERVICES LLC; Georgia; Remote; USD 52,000 - 76,000; Full time

Job summary

Columbus Medical Services LLC is seeking a Care Manager-Source to coordinate Plans of Care for participants across Georgia counties, including Brooks and Lowndes. The role requires travel and base remote work when not visiting clients, with responsibilities spanning coordination, monitoring, and provider collaboration.

The position emphasizes person-centered care planning, regulatory compliance, and timely service delivery, with the need for a Bachelor's in a related field and two years in human

Qualifications

• Requires Bachelor's degree in social work, sociology, psychology, or related field.
• Requires two years experience in the human service or health-related field.
• Experience with person-centered assessments and service plan development.

Responsibilities

• Create, coordinate, and implement comprehensive Plans of Care and Service Plans for participants.
• Collaborate with healthcare providers, participants, and their families to ensure the Plan of Care addresses all medical, social, and personal needs.
• Monitor and verify the delivery of services as specified in the Plan of Care.
• Ensure that all services are provided efficiently, effectively, and in accordance with established standards.
• Conduct monthly phone visits with participants, or more frequently as needed based on stratification levels.
• Assess participants’ needs, progress, and satisfaction during these visits, updating person-centered Plans of Care and Service Plans as necessary.
• Offer support and guidance to participants and their families, addressing any concerns or issues related to care and services.
• Educate participants and families about available resources and services.
• Maintain accurate and current documentation of all interactions with participants, including phone visits, service delivery confirmations, and updates to Plans of Care.
• Prepare and submit reports as required by regulatory agencies and organizational policies.
• Ensure that all care management activities adhere to relevant regulations, organizational policies, and best practices.
• Participate in audits and reviews to ensure compliance and quality of care.
• Collaborate closely with healthcare providers, social workers, and other professionals to coordinate and enhance care for participants.
• Attend interdisciplinary team meetings to discuss participant progress and care plans.
• Refer individuals to Transition Specialists, Behavioral Health Care Management, Member Resource Administrators, and Clinical Intake Specialists for additional coordination of benefits or transition activities.
• Assist with routine client visits, as needed, to support Nurse Case Managers in ensuring timely and comprehensive care delivery.

Skills

Interpersonal skills

Communication

Analytical skills

Microsoft Office

Problem solving

Automated information systems

Education

Bachelor's degree in social work / sociology / psychology

Tools

Automated information systems

Job description

Columbus Medical Services LLC is seeking a Care Manager-Source to coordinate Plans of Care for participants across Georgia counties, including Brooks and Lowndes. The role requires travel and base remote work when not visiting clients, with responsibilities spanning coordination, monitoring, and provider collaboration.

The position emphasizes person-centered care planning, regulatory compliance, and timely service delivery, with the need for a Bachelor's in a related field and two years in human