Care Manager (Northampton, MA)

Nonotuck Resource Associates, Inc.; Northampton (MA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Sign-On Bonus $2,000

401(k) with Employer Match

Health, Dental, & Vision Insurance

Paid Time Off

Annual increase with Profit Sharing

Mileage reimbursement

Job summary

Nonotuck Resource Associates, Inc. is seeking a full-time Care Manager to oversee member intake, manage staff, and develop care plans in Northampton, MA. The ideal candidate holds a Bachelor's Degree and has experience working with the elderly or disabled. This role entails health monitoring, staff recruitment, and collaborative team efforts. Benefits include a $2,000 sign-on bonus, health insurance, and a hybrid work model. Candidates should have strong organizational skills and attention to detail.

Qualifications

• Two years of experience working with elderly or disabled adults preferred.
• Recent experience with elders or individuals with chronic conditions.
• Valid driver's license with an excellent RMV record.

Responsibilities

• Conduct member intake and assessments.
• Recruit, hire, and manage Direct Care staff.
• Develop Individualized Plans of Care.
• Monitor health status of all members.

Skills

Social Work License

Organizational skills

Interpersonal skills

Ability to work collaboratively

Attention to detail

Education

Bachelor's Degree

Job description

Care Manager (Full-time Exempt, Monday-Friday 40 hours/week)

Key Responsibilities:

• Member Intake and Assessments
  • Conduct the intake and assessments process, recruitment, and caregiver screening for new referrals and as required thereafter.
• Staff Recruitment and Management
  • Recruit, hire, train, schedule, and support Direct Care staff as needed.
  • Provide supervision, training, and evaluation of caregivers.
• Individualized Plans of Care
  • Develop and/or maintain detailed Individualized Plans of Care & assessments per service type.
• On-Site Visits and Meetings
  • Conduct on-site visits with each member and caregiver per determined need, and more often as needed.
  • Attend a variety of meetings, fully prepared beforehand, as required.
• Health Monitoring and Referrals
  • Monitor the health status/general needs of all members and caregivers to ensure proper care delivery, making referrals as needed.
  • Notify the team of any changes in health status and collaborate with the member’s physician and other pertinent parties.
• Team Collaboration
  • Work within your team to ensure effective communication and collaboration with agency employees, caregivers, families, guardians, people supported, and funding sources.
• Documentation and Progress Notes
  • Complete progress notes at each visit, along with other requirements per service type, and distribute and file accordingly.
• Discharges and Transitions
  • Plan for and implement appropriate discharges or transitions of care.
• Human Rights Officer and Committees
  • Serve as a Human Rights Officer per specific services.
  • Participate in meaningful committees across the agency.
• Educational Information and Training
  • Provide ongoing educational information and training to all members and caregivers on health and aging, including member-specific and seasonal health conditions.
• Multi-Role Functionality
  • Ability to function as an Adult Family Care - Care Manager, Community Support Specialist (CSS), DDS Care Manager, as needed.
• On-Call System and Weekend Work
  • Participate in the on-call system.
  • Work weekends as required during the course of the year.

Qualifications:

• Bachelor's Degree required.
• Social Work License, and two years of experience working with elderly or disabled adults preferred.
• Recent experience with elders, those who have been diagnosed with ID/D, ABI, or who have chronic conditions affecting their ability to live safely in the community.
• Knowledge of AFC and DDS regulations and guidelines.
• Strong organizational and interpersonal skills.
• Ability to work collaboratively with a multidisciplinary team.
• Attention to detail and organizational skills.
• Valid driver's license with an excellent RMV record (subject to RMV background check).
• Background check required.

Benefits:

• Sign-On Bonus $2,000
• 401(k) with Employer Match
• Health, Dental, & Vision Insurance
• Disability and Life Insurance
• Flexible Spending Account, Health Savings Account, and Dependent Care Account Options
• Paid Time Off
• 13 Paid Holidays
• Annual increase with Profit Sharing
• Hybrid Office/Work from Home Model
• Mileage reimbursement
• Flexibility

Affirmative Action / EEO Policy

Nonotuck provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Nonotuck Resource Associates is an equal opportunity employer. We encourage individuals of all backgrounds and experiences to apply.