Care Manager (Harvard, MA)

Nonotuck Resource Associates, Inc.; Harvard (MA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Sign-On Bonus $2,000

401(k) with Employer Match

Health, Dental, & Vision Insurance

Disability and Life Insurance

Flexible Spending Account, Health Sav-

Paid Time Off

13 Paid Holidays

Annual increase with Profit Sharing

Hybrid Office/Work from Home Model

Mileage reimbursement

Flexibility

Job summary

Nonotuck Resource Associates in Massachusetts is seeking a dedicated Care Manager to oversee shared living homes and coordinate personalized services with individuals, their families, caregivers and service partners. You will promote person-centered care and collaborate across teams to ensure safety, responsiveness, and meaningful daily support.

This full-time exempt role features a hybrid office/work-from-home model, regular Monday–Friday hours, and responsibilities spanning intake and

Qualifications

• Bachelor's Degree preferred, and three years of relevant experience.
• Knowledge of DDS regulations and guidelines preferred.
• Experience with elders, those with ID/D, ABI, or chronic conditions.
• Strong organizational and interpersonal skills.
• Ability to work collaboratively with a multidisciplinary team.
• Attention to detail and organizational skills.

Responsibilities

• Member Intake and Assessments.
• Staff Recruitment and Management.
• Individualized Plans of Care.
• On-Site Visits and Meetings.
• Health Monitoring and Referrals.
• Team Collaboration.
• Documentation and Progress Notes.
• Discharges and Transitions.
• Human Rights Officer and Committees.
• Educational Information and Training.
• Multi-Role Functionality.
• On-Call System and Weekend Work.

Skills

Strong organizational skills

Interpersonal skills

Team collaboration

Attention to detail

Education

Bachelor's Degree preferred

Three years of relevant experience

Job description

Nonotuck Resource Associates is currently seeking a dedicated and compassionate individual to join our team as a Care Manager. The Care Manager will play a crucial role in providing oversight and support for shared living homes, working closely with individuals receiving services, their families, caregivers, and service partners to develop truly personalized services and relationships. If you have a passion for person-centered care and experience in Shared Living and Community Support, we encourage you to apply.

ABOUT US

Nonotuck Resources Associates (www.nonotuck.com) is a community-based agency providing residential services to people with disabilities since 1972. We believe in the vision of life sharing and its transformative power of caring for a person in a home-setting, Nonotuck provides personalized supports to people by matching them with caring providers who open their hearts, their minds and their homes.

Just shy of 1,200 people receive Caregiving with Love in either Shared Living or Adult Family Care. Each person is surrounded by loving, dedicated, experienced and compassionate team members who provide values-based services driven by personal preference, community inclusion, and the goal of a diversity of freely given relationships.

Benefits:

• Sign-On Bonus $2,000
• 401(k) with Employer Match
• Health, Dental, & Vision Insurance
• Disability and Life Insurance
• Flexible Spending Account, Health Savings Account, and Dependent Care Account Options
• Paid Time Off
• 13 Paid Holidays
• Annual increase with Profit Sharing
• Hybrid Office/Work from Home Model
• Mileage reimbursement
• Flexibility

Care Manager (Full-time Exempt, Monday-Friday 40 hours/week)

Key Responsibilities:

• Member Intake and Assessments
  • Conduct the member intake and assessments process, including recruitment and caregiver screening for new referrals and as required thereafter.
• Staff Recruitment and Management
  • Recruit, hire, train, schedule, and support Direct Care staff as needed.
  • Provide supervision, training, and evaluation of caregivers.
• Individualized Plans of Care
  • Develop and/or maintain detailed Individualized Plans of Care & assessments per service type.
• On-Site Visits and Meetings
  • Conduct on-site visits with each member and caregiver per determined need, and more often as needed.
  • Attend a variety of meetings, fully prepared beforehand, as required.
• Health Monitoring and Referrals
  • Monitor the health status/general needs of all members and caregivers to ensure proper care delivery, making referrals as needed.
  • Work within your team to notify any changes in health status of any members to the member’s physician, your Director, team members, and other pertinent parties.
• Team Collaboration
  • Requires teamwork, team communication, and communication with any pertinent parties, including agency employees, caregivers, families, guardians, people supported, and funding sources.
• Documentation and Progress Notes
  • Complete progress notes at each visit, along with other requirements per service type, and distribute and file accordingly.
• Discharges and Transitions
  • Plan for and implement appropriate discharges or transitions of care.
• Human Rights Officer and Committees
  • Serve as a Human Rights Officer per specific services.
  • Participate in meaningful committees across the agency.
• Educational Information and Training
  • Provide ongoing educational information and training to all members and caregivers on health and aging, including member-specific and seasonal health conditions.
• Multi-Role Functionality
  • Ability to function as an Adult Family Care Community Support Specialist (CSS), as needed.
• On-Call System and Weekend Work
  • Participate in the on-call system.
  • Work weekends as required during the course of the year.

Qualifications:

• Bachelor's Degree preferred, and three years of relevant experience.
• Knowledge of DDS regulations and guidelines preferred.
• Experience with elders, those who have been diagnosed with ID/D, ABI, or who have chronic conditions affecting their ability to live safely in their community.
• Strong organizational and interpersonal skills.
• Ability to work collaboratively with a multidisciplinary team.
• Attention to detail and organizational skills.
• Valid driver's license with an excellent RMV record (subject to RMV background check).
• Background check required.

Affirmative Action / EEO Policy:

Nonotuck provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Nonotuck Resource Associates is an equal opportunity employer. We encourage individuals of all backgrounds and experiences to apply.

Wellness, Civility, and Diversity:

“I'm very thankful to be a part of the Nonotuck team. A company that tries to make a difference in the life of the employees and the people we serve is truly something I celebrate.” – Nonotuck Employee

At Nonotuck we believe that to care for others, we must care for ourselves and that in order to best support the people we serve, we must cultivate wellness in our own lives. The Nonotuck Wellness Initiative aims to strengthen the Nonotuck community by supporting individual wellbeing, so each person can show up as their best selves in service of our mission. Through wellness programs hosted by Nonotuck, dedicated wellness hours, and partnerships with leading wellness organizations, the Wellness Initiative is constantly evolving to meet the needs of our community.

Nonotuck has always been committed to employee wellness: with staff surveys, great health insurance at a reasonable cost, plenty of time off, good starting salary and yearly raises with potential profit sharing. In addition to these benefits and our core values, Nonotuck aims to foster a culture of kindness and civility through the Civility Initiative. The Civility Initiative began in 2009 to create Nonotuck as an island of civility in an ocean of incivility.

Nonotuck is deeply committed to Diversity, Equity and Inclusion. We are committed to fostering and maintaining a work environment where diversity, equity and inclusion are fully integrated into everything we do for the benefit of our employees and the people that we serve. Nonotuck welcomes people from all backgrounds and walks of life, and this is reflected in our largely diverse community.

Join Nonotuck Resource Associates and contribute to our mission of providing personalized and high-quality supports to individuals. We offer a supportive work environment, competitive compensation, and opportunities for professional growth.