Care Manager - MI

Icon Fitness; Battle Creek (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

HRA

Disability insurance

401K match

YMCA membership

Paid time off

Holidays

CE reimbursement

Licensure materials reimbursement

Trauma-informed system training

Job summary

Icon Fitness in Battle Creek, MI seeks a Care Manager to provide targeted case management and supports coordination for clients seeking health and social services. You will assess needs, design goal-oriented plans, link and advocate, and monitor service delivery to ensure responsiveness and efficiency.

Responsibilities include maintaining accurate records in electronic and hard copy formats, participating in ongoing professional development, TB testing, and complying with MDHHS and CMS

Qualifications

• Bachelor's or Master’s degree in a human services-related field.
• One year specialized training or experience in treating or working with a person who lives with a Mental Health Diagnosis (QMHP)
• Licensure in the State of Michigan preferred (LLBSW/LBSW) or other behavioral health licensures (LLPC/LPC, TLLP/LLP, LLMSW/LMSW)
• One year of computer experience with Word, Excel and EMR software

Responsibilities

• Conduct comprehensive assessments to identify clients' needs and develop individualized plans of service.
• Provide linkage and advocacy to help clients access health and dental services, financial assistance, housing, employment, education, social services and other community supports.
• Coordinate and monitor services to ensure alignment with clients' goals.
• Maintain accurate records in electronic and hard copy formats.
• Participate in credentialing, continuing education and quality improvement activities.
• Undergo TB testing annually.
• Perform other duties as required.

Skills

Organizational skills

Verbal/written communication

Analytical skills

Problem-solving skills

Computer skills

Education

Bachelor's or Master’s in human services

QMHP training/experience

Michigan licensure preferred (LLBSW/LBSW)

Tools

Word

Excel

Electronic medical records (EMR)

Job description

Job Summary/Objective:The Care Manager plays a pivotal role in providing targeted case management and supports coordination for individuals seeking assistance in accessing various health and social services. The primary objective is to help clients design and implement goal-oriented and individualized strategies to obtain necessary support. The Care Manager assesses, plans, links, advocates, coordinates, and monitors services, ensuring they are delivered in a responsive, coordinated, effective, and efficient manner. This position requires maintaining compliance with agency standards, participating in competency improvement activities, and upholding confidentiality and privacy within regulatory guidelines. Care Managers actively contribute to corporate quality improvement initiatives and problem-solving activities.Essential Duties and Functions:Conduct comprehensive assessments to identify clients' needs and develop individualized plans of service through person-centered planning.Provide linkage and advocacy to help clients access health and dental services, financial assistance, housing, employment, education, social services, and other community-based supports.Offer ongoing coordination and monitoring of services to ensure they align with clients' goals and objectives.Maintain accurate and compliant records in both electronic and hard copy formats, adhering to agency requirements and standards.Participate in competency improvement activities, including credentialing, continuing education, implementation of evidence-based practices, peer review attendance, and other professional development practices.Complete required training in the core elements of case management and supports coordination.Work independently and resourcefully, applying self-directed initiatives to meet client needs effectively.Participate in corporate quality improvement and problem-solving activities.Ensure confidentiality and privacy within MDHHS, state, and federal guidelines.Utilize knowledge of CARF, CMS, MDHHS, and Managed Care standards.Undergo annual TB testing as required.Perform other duties as required.Qualifications:Bachelor's or Master’s degree in a human services-related field, required.One year specialized training or experience in treating or working with a person who lives with a Mental Health Diagnosis (QMHP), required for those applicants who have a bachelor’s degree in a human services related field.Licensure in the State of Michigan, preferred, LLBSW/LBSW. Other behavioral health licensures also accepted (LLPC/LPC, TLLP/LLP, LLMSW/LMSW).One year of computer experience with proficiency in Word, Excel, and other electronic medical record software, preferred.Strong organizational, verbal/written communication, computer, analytical, and problem-solving skills.Benefits:Premium health and vision within 30 days of hireCompany sponsored Health Reimbursement AccountCompany paid short and long-term disabilityEmployee assistance program401(K) match up to 5% after one year of serviceSocial security alternative contributionsFree YMCA membershipGenerous paid time off14 paid holidaysContinuing education reimbursementLicensure study materials and exam reimbursementTrauma Informed System of Care:A trauma-informed approach to service delivery emphasizes physical and emotional safety, choice, empowerment, and trustworthiness for customers. The impact of trauma is broad and touches many life domains. Participation is mandatory for activities required for Summit Pointe to become a “Trauma Informed System of Care.”PCN #181, 186, 187