Care Transitions Care Manager (Mid State/Southern)

Trillium Health Resources; Raleigh (NC); Remote; USD 56,000 - 68,000; Full time

Benefits offered by this job

Health Insurance

401(k) with employer match

PTO: 24 days + 12 holidays

Remote work options

Public Service Loan Forgiveness (PSLF)

Quarterly stipend for remote work

Job summary

Trillium Health Resources seeks a Care Transitions Care Manager to provide comprehensive care coordination for individuals transitioning between care settings, ensuring continuity and stability. You will assess needs, develop care plans, and coordinate across providers and community resources for long-term outcomes.

This role serves My Choice program participants with IDD in intermediate care facilities or State Developmental Centers, requiring licensure or RN with MH/DD/SA experience and travel

Qualifications

• Must meet QP status as defined by NC regulations.
• RN licensed in NC or NC-licensed Professional with MH/DD/SA experience.
• Master's degree in human services with 1 year MH/DD/SA experience.
• Bachelor's degree in human services with 2 years MH/DD/SA experience.
• Bachelor's in non-human services with 4 years MH/DD/SA experience.
• Two years LTSS/HCBS coordination experience preferred (LTSS).
• Valid driver’s license required.
• Must reside in Anson, Richmond, Moore, Scotland, Hoke or Robeson counties and travel as needed.

Responsibilities

• Manage ongoing care for assigned individuals across services and settings.
• Coordinate services across providers and community resources.
• Educate individuals on available services and resources.
• Link individuals to community resources and support community integration.

Education

Licensed RN or Licensed by NC Board of Nursing

Masters in Human Services field

Bachelor in Human Services or related field

Two years MH/DD/SA experience (Bachelor holder)

Four years MH/DD/SA experience (Bachelor level with 4 years)

Valid driver's license

Job description

Pay Plan Title

Care Transitions Care Manager

Working Title

Care Transitions Care Manager

FLSA Status

Non-Exempt

Posting Salary Range

$56,270 - $68,428

Office Location

Remote within Trillium’s Mid State Region or Southern Region (See requirements section for included counties)

Posting Details

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us?

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture
• Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities

What We’re Looking For

Trillium Health Resources has a career opening for a Care Transitions Care Manager to join our team! The Care Transitions Care Manager provides comprehensive care coordination to support individuals transitioning between care settings and maintaining stability over time. The role assesses needs, develops care plans, and coordinates services across providers and community resources to promote continuity of care and long-term outcomes. This Care Transitions Care Manager will serve as a member of the My Choice program for IDD members currently living in an intermediate Care facility and or State Developmental Center.

On a typical day, you might:

• Manage ongoing care for assigned individuals to support continuity and stability across services and settings
• Coordinate services across providers and community resources to support long-term care management in a facility setting
• Provide education on services and resources within the community
• Link individuals to community resources and services for community-based integration
• Engage individuals and families to support sustained participation in services and care plans

Employee Benefits

• Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan) systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

• Must meet QP status:
• Fully licensed by the NC governing board regulating Human Services professions;
• OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served;
• ORA graduate of a college or university with a Master’s degree in a human service field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or postgraduate degree accumulated supervised experience in alcoholism and drug abuse counseling;
• ORA graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling;
• ORA graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling;
• Additionally, If serving members with Long Term Services and Support (LTSS) needs, the care manager, must meet the minimum QP requirements defined above (A-D) and shall additionally have at a minimum two (2) years of prior LTSS and/or Home and Community Based Service (HCBS) coordination, care delivery monitoring and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
• The following immunizations are required for this position:
• Fully vaccinated against Covid-19, Influenza (annually within Influenza season Nov 1 – March 31), MMR, Varicella and Tdap (Tetanus, diphtheria pertussis).
• MMR and Varicella - must show proof of vaccination or have blood drawn to show immunity.
• Tdap - must show proof of one dose.
• Employees must provide proof of all immunizations prior to their start date or agree to be provide proof of all immunizations within 4 months of start date.
• Must have a valid driver’s license.
• Must reside within Trillium’s Mid State Region or Southern region, specifically the following counties: Anson, Richmond, Moore, Scotland, Hoke, or Robeson.
• Must be able to travel within catchment as required.
• Preferred: License and/or certification may be accepted as noted above.

Deadline for Application

Thursday October 29, 2026, at 11:59PM

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug‑free workplace. All candidates must pass a drug test as a condition of employment.

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