Care Manager II

CJE SeniorLife; Chicago (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Vacation and sick time off

BCBSIL medical insurance

Dental insurance

Vision insurance

Employee life insurance

Long term and short-term disability

Tuition reimbursement for nurses, NAs,

Competitive pay

Retirement plan

Mission-driven organization

Supportive team environment

Ongoing training and development

Employee discounts

Employee assistance program

Health club discounts

Job summary

CJE SeniorLife in Chicago is seeking a Care Manager to join the Care Management Services team. You will maintain a caseload of ongoing clients, conduct in-home assessments, and coordinate access to community-based health and social services while advocating for clients.

This role emphasizes trauma-informed, person-centered care, collaboration with families and providers, and adherence to agency policies. Monday–Friday schedule, in-person visits, and opportunities for professional development.

Qualifications

• Graduate with a degree in gerontology, health, social work or related field.
• Two years of experience in a human service field, or a master's degree in social work or related field.

Responsibilities

• Screen, assess, and document client needs; facilitate internal referrals and coordinate community referrals.
• Maintain a caseload of ~35 clients; conduct in-home initial assessments.
• Develop and maintain client care plans; provide in-person in-home assistance when needed.
• Coordinate care across health and social services; advocate for clients.
• Participate in supervision and program planning; engage in outreach to generate referrals.

Skills

Trauma-informed care

Care coordination

Client advocacy

Caseload management

In-home services

Documentation

Education

Bachelor's degree in gerontology/health/social work

Master's degree in social work or related field

Tools

LCSW/LMSW licensure

CEUs compliance

Job description

Agency overview

CJE SeniorLife is a leading provider of services for older adults, dedicated to enhancing quality of life through compassionate care, innovation, and community engagement. Guided by our mission to support older adults in living with dignity, purpose, and connection, we provide a comprehensive range of programs and services that meet the evolving needs of the communities we serve.

Role overview

The Care Manager will serve as an integral part of the agency's Care Management Services team, helping ensure older adults, their families, and caregivers have comprehensive, direct access to CJE SeniorLife's continuum of community-based services. The position's objective is to promote the well-being of older adults in the community so that they can remain independent for as long as possible, in line with the agency's mission. The Care Manager coordinates and links care across agency- and community-based health and social services organizations and provides client advocacy and support. The role involves maintaining a caseload of ongoing clients to provide support, guidance, referrals, and direct services.

Essential responsibilities

• Screen, assess, and document the needs of new and returning clients. Facilitate internal referrals from agency colleagues and initiate and coordinate referrals to community-based resources.
• Document cases in a timely manner including initial assessment, changes in goals and services, clinical case notes, and reassessment at specified intervals.
• Uphold policies and procedures as stated in agency manuals and the clinical standards as related to the client journey.
• Maintain a caseload of approximately 35 ongoing clients, completing in-home initial assessments (e.g., health, financial, psychosocial, cognition, etc.) with older adults and care partners to determine needs.
• Develop, implement and maintain appropriate client care plans and service delivery, including providing in-person, in-home assistance as needed.
• Utilize a trauma-informed person-centered approach for healthcare management, provide options and advocacy, maximize resources, and coordinate care.
• Assist older adults and their support systems with the aim of enhancing the coordination of care and eliminating the duplication of services.
• Advocate for the older adult both in the community and, as needed, during transitions between hospital/rehab/home.
• Participate in individual and group supervision/consultation to enhance the quality of practice.
• Work in an autonomous manner; when appropriate promptly seek supervision and consultation to address at-risk situations.
• Participate in program planning and development.
• Based on need, participate in outreach activities to generate referrals for care management.
• Provide efficient and effective services to clients which meet Agency's Standards.
• Other duties as assigned.

Compensation

$60,000 per year.

Schedule

Monday to Friday, 8:30 am to 5:00 pm.

Union status

This position has the option of becoming a dues-paying member of Service Employees International Union Local 73.

Experience and/or Experience

• Graduate of an accredited four-year college or university with a degree in gerontology, health, social work or other related area. Minimum of two (2) years of experience in a human service field, or
• Graduate of a master's level professional program with a degree in social work or related field (e.g., counseling, gerontology).

Certificates, Licenses, Registrations

• License and master's degree preferred. Licensed professionals (e.g., L.S.W. or L.C.S.W.) are expected to maintain professional licensure and standards, including completion of CEUs.
• Required to work toward Care Manager Certified (CMC) credential with support and training provided. This credential requires an associate's, bachelor's, or master's degree in social work or related field, plus 2 years direct practice with 50 hours supervision.

Benefits for Full-time Roles

• Vacation and sick time off
• BCBSIL medical insurance
• Dental insurance
• Vision insurance
• Employee life insurance
• Spousal and dependent life insurance
• Long term and short-term disability insurance
• Tuition reimbursement for nurses, nurse assistants, and CNAs
• Competitive pay.
• Retirement plan
• Opportunity to work in a mission-driven organization
• Supportive team environment
• Ongoing training and development
• Employee purchase discounts
• Employee assistance program
• Health club discounts

Equal Opportunities for Everyone

CJE SeniorLife is proud to be an Equal Opportunity Employer and welcomes applicants of all backgrounds, experiences, and perspectives.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.