Care Manager/ Clinical Scheduler

Your Health Organization; Loris (SC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401K with employer match

Paid time off

Bonus opportunities

Job summary

Your Health is seeking a Clinical Scheduler to support our Care Manager in the Loris office. You will coordinate all in-person visits for the care team to ensure patients receive the right number and type of encounters under our proactive value-based model.

This full-time, salaried role runs 8:00 AM–5:00 PM, Monday to Friday, and involves scheduling across providers, facilitators, and the population health team to maintain timely patient care.

Qualifications

• High school diploma or equivalent required; an Associate's or Bachelor's in Healthcare preferred.
• Preferred CMA, LPN or RN.
• Experience in a medical or healthcare setting, preferably scheduling or administrative.
• Familiar with medical terminology, procedures and insurance verification.
• Strong organizational and time management skills with the ability to multitask.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work effectively under pressure.

Responsibilities

• Register, verify and timely schedule patients according to the Companys care model.
• Ensure new patients are being tracked and followed until scheduled.
• Schedule appointments for patients according to care model including follow ups with healthcare providers based on availability and urgency.
• Ensure all disciplines with schedules are fully optimized.
• Ensure patients are being followed and scheduled appropriately when discharged from an in-patient facility.
• Ensure timely scheduling of TCM appointments within the required window.
• Ensure strong documentation is implemented.
• Utilize multiple software systems to track patient follow up and improve outcomes.
• Interact with patients via email, patient portal, telephone, and in person to gather information, schedule and confirm appointments; provide pre-appointment instructions.

Skills

Organizational skills

Time management

Communication

Interpersonal skills

Problem solving

Working under pressure

Education

High school diploma or equivalent

Associates or Bachelor's in Healthcare preferred

Tools

Scheduling software

Job description

We are seeking a Clinical Scheduler to fill our Care Manager role assist with all clinical scheduling needs for our Loris patients The role serves as the central scheduling and operational coordinator for a single interdisciplinary care team ensuring that patients receive the appropriate number and type of in person encounters required under the Your Health proactive value based care model This position will be working in the Loris office daily This is a full time salary based 8 hr position 800AM 500PM Monday Friday

About

We are a leading physician group serving South Carolina and Georgia dedicated to delivering quality healthcare directly to patients in care facilities homes clinics and virtual visits Our services include comprehensive primary care specialty services and pharmacy support tailored to meet diverse patient needs Committed to excellence and innovation our team collaborates closely with facilities and families to ensure accessible coordinated and compassionate care

Why Choose a Career at Your Health

Providing high quality care for our patients is the center of what we do and we provide the same care for our employees Here are some of the benefits that are available to our employees Competitive Compensation Package with Bonus OpportunitiesEmployer Matched 401KFree Visit & Prescriptive Services with HDHP Insurance PlanEmployer Matched HSAGenerous PTO PackageCareer Development & Growth Opportunities

What Are We Looking For

Your Health is currently looking for a Care Manager to join our growing Primary Care family A successful Care Manager is responsible for coordinating all in person facilitator visits and in person provider encounters for patients assigned to their care team Through effective scheduling and coordination the Care Manager ensures that patients receive consistent monitoring engagement and care team oversight Your Healths model of care is based on frequent patient engagement coordinated interdisciplinary services and proactive monitoring which has consistently been shown to reduce hospitalizations and improve patient outcomes The Care Manager works closely with Directors of Population Health DPH providers facilitators and specialty population health divisions to ensure that clinical recommendations are translated into a clear and organized patient visit schedule The following is a list of essential functions which may be subject to change at any time and without notice Management may assign new duties reassign existing duties andor eliminate functions

Areas of Responsibility

• Appropriately register verify and timely schedule patients according to the Companys care model
• Ensure new patients are being tracked and followed until scheduled
• Schedule appointments for patients according to care model including follow ups with healthcare providers based on availability medical urgency and patient preferences
• Ensure all disciplines with schedules are fully optimized
• Ensure patients are being followed and scheduled appropriately when discharged from an in patient facility
• Ensure TCM appointments are scheduled promptly and within the required window
• Ensure strong documentation is implemented
• A multitude of software systems including tracking systems will be utilized to ensure patient follow up and better patient outcomes
• Interact with patients via email patient portal telephone AthenaText in person etc to gather necessary information schedule and confirm appointments and provide pre appointment instructions

Qualifications

• High school diploma or equivalent required while an Associates or Bachelors Degree in Healthcare is preferred
• Preferred CMA LPN or RN
• Previous experience in a medical or healthcare setting preferably a scheduling or administrative role
• Familiar with medical terminology procedures and insurance verification purposes
• Strong organizational and time management skills with the ability to multitask and prioritize responsibilities effectively
• Excellent communication and interpersonal skills with the ability to build strong relationships at all levels of the organization
• Strong problem solving abilities
• Ability to work effectively under pressure